AliExpress Reviews and Complaints
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8
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resolved
1,124
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$140K
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losses
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Customers don't like
- Customer service
- Poor support
- No way to contact them
Customers like
- Low prices
- Free shipping
- Price of the items
havin problems singnin n wont take old or new email/password either want to order but hav to be signed n how can I get onto aliexpress so I can order I want the full laced indian wavy human hair wig how can I sign n those words sayin im not a robot once I put in the...
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you cannot delete forever if you have dispute with the seller and you permit to grow his business, i put a positive feedback now i regret now i regret now i regret and cannot delete them you cannot delete forever if you have dispute with the seller and you permit to...
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AliExpress - Problems to access customer service
I had problems to get customer service help
Since about 2 year, the time delivery from China to Canada is more than 2 month. This started about fall 2016, before that it was kind of reasonable , and right now it is not getting better. I have orders that left in April and as of today Aug 13 still not here. How is...
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I liked
- Diversity of products
I didn't like
- Time delivery is getting by far too long
I paid for a watch TWICE, it is on my BANK account, They will not refund my duplicate, they ask for there Payment successfully made statement. It only sent me one. They will not check there BANK account. The staff on there chat do not listen to the problem. They use...
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Product
Whilst they offer customer service this department doesn't actually do anything, they just offer continual apologies - nothing more. Seller offered for sale a product they did not have in stock. When I threatened to cancel order they changed order details to "shipped"...
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I liked
- Extensive product range
I didn't like
- Dishonest selling practices and slow delivery
I had a disappointing experience with AliExpress's sellers. One of them had sent me seeds that didn't match the plant that was depicted in the picture on the site. I felt deceived. The seller is a scammer. When I had told them, the seller had given to lame excuses for...
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The Aliexpress seller lied and advertised new LG laptop screen for laptop. The item arrived totally different specification and not LG and the screen was not new but used. The screen didn't work at all and seller refused to refund. The AliExpress staff were the worst...
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I didn't like
- Not delivering and then not refunding
- You cant talk to any one
- Useless dispute procedure
Hey I need your help. A long time passed and I never received an answer from the seller. I did not receive the shoes and did not receive a refund. These are the details of the order Order ID: 91578813339963 A long time ago, I opened a dispute and they do not return an...
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AliExpress - Bad tracking number Post NL
Tracking package in your own country wont work with chinese tracking number