AliExpress Reviews and Complaints
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8
Issues
resolved
1,105
Total
reviews
$130K
Claimed
losses
$272
Avg
loss
180K
Page
views
What was your experience with AliExpress?
Customers don't like
- Customer service
- Poor support
- No way to contact them
Customers like
- Low prices
- Free shipping
- Price of the items
This company does not have a phone number. If you have a dispute you cannot find a person to call. I never received my product. They did take the money from my credit card. I am going to dispute this to my card holder and get a refund back. It has been more than three...
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That s what I wrote them, but no answer, no one gave a *** of anything over there... Im lately very disappointed and dissatisfied the way how you handle your customers/buyers like me. I have already spent hours to prove my right and still no one put the effort to...
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I've been ordering electronics from them for 4 years with great deals and no problems until i ordered a 400watt wind gen shipped from us stock. It was a 100watt at the most. Waited two weeks for the wind to reach 25-30 mph. To late to complain and couldnt leave...
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I liked
- Prices
- Except for the 2 wrong items
As we have to return the item if it’s faulty, it’s more expensive to ship it than to keep the faulty item. Even if we agree on a partial refund, we’re funding bogus, rogue companies As we don’t have PayPal free return shipping (eBay) or Amazon’s outstanding return...
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Munchen, Bayern
Dear Aliexpress Customer Service! Please help with the following: I buy since a long time and often with aliexpress.com. I bought a Nigerian Women Wedding Necklace and Earrings Set on aliexpress.hu webshop on 6th May 2008 (store: dealky Official Store, Order ID:...
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My order was not gotten and I contacted the seller, then she made the assumption that the good were received and I promise that I would never lie on whether my order got here or not. She also told me that I gave her the wrong address and she just put the wrong address...
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Tim
Worst company ever do not buy from them. I have not received my item and cannot even sign in on app to track item. Need to shut this company and it’s app down for good
I didn't like
- Lack of customer service
No phone, no email, have done several infringement reports all that Aliexpress chat support claims they did not receive. Contacted the sellers who apologize but do not remove the items. They are using images taken from our Etsy store and mass producig them for...
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Dear Sir, Muhammad Saleem from Qatar is here. I ordered your product 3 times but alipay account section canceled my order, they deduct my money and after 8 to 10 hours return money and send email due to security reason your payment is canceled. I talked many times on...
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AliExpress - Prodotto non corrisponde alla descrizione
Gli anodi che dovrebbero essere in vero titanio platinato, ome da descrizione, non lo sono dopo il test con la calamita e per varie applicazioni come l'elettrolisi non riusciranno a resistere a lungo
I ordered a 3d printer. It arrived broken. I opened a dispute. The seller said he word make everything ok if I dropped dispute. "Let the Buyer Beware" After i dropped dispute the seller promised a fix, week after week , but no fix. I contacted customer support "Live...
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I didn't like
- Never did anthing positive after 30 days
This company does not have a phone number. If you have a dispute you cannot find a person to call.I never received my product. They did take the money from my credit card. I a...
that's true