Aliexpress Reviews
Aliexpress Reviews
Companies that still do business in Russia
If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item.
- Customer service
- Aliexpress management team is not tustworth
- Fraud
Two months now and I haven't refund received my money back.
NO ONE WILL ANSWER
Wrong color jacket
I need to change a order I placed on yesterday
Order error
User's recommendation: Customers need to be aware that some items will take several months or more to receive. Also also you cannot speak with a live agent on any kind of question.
- Great deals
- Product price is low
- Terrible dispute sytem
- Garbage service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerFaulty product
User's recommendation: Stay awayc.
- No procedure for warranty cases
- Brutal customer service
Worst customer Service everrre
They said I didn't receive that you didn't receive payment but you did
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Need my order number for the order i placed
User's recommendation: Not to buy from this company.
Never received my wig
Dispute
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerScammed
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWhere is my refunds??? Is very late
Sucks
Sucks
User's recommendation: Very nice company...
- Im very pleased with aliexpress
- Refunding process sucks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy order not arrived yet
- Cheap and quick
- Delivery time too long
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy order hasn't arrive
Not good
- Pots
- Product never arrived
- Slow service
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I am currently waiting for a refund for an item in dispute that I sent back due to it being a completely different size to the same item i brought in another colour. ======================= The item I originally brought was a dress, I liked it, it fit and so I ordered another in a different colour that they had.
It arrived and was smaller so i sent photos of the first dress and the second dress i just received to compare the two and to prove it varied considerably and unacceptably like a completely different size altogether and shorter in length and opened a dispute. I received return postage paid tracking label for Royal Mail automatically from seller and sent item back.
(brought from china, postage address in England Royal Mail 48 hour postage) Once it stated on tracking that it had been received back to the seller, I messaged seller that I can see it has been returned to them and asked them when I would receive my refund but they kept stalling paying me back my money by messaging one or two word responses such as, "ok", "be patient", "please waist" (great spelling there from the seller probably using google translate on that one) and I don't know who to contact except the seller as there isn't any option i can find so far. It may be that they will refund me as it has only been 7 days since they received the item back but I am concerned because i don't actually know what will happen next if they done and i don't have any certainty from the system as to when next steps happen or deadlines for actions.