Aliexpress

espero sea la última vez que tenga que repetir esto ya que llevo días diciendo lo mismo y ya estoy cansada

He tenido muchos inconvenientes con este producto incluso gastos médicos ya que el celular se recalento en mi oreja y ocaciono una lesión tanto auditiva como física , desde que me llego el articulo lo reporte que estaba en mal estado, se pagaba , se recalentado, estaba rayado , pantalla partida pareciera como si estuviese usado

Aliexpress debería asegurarse de no vender artículos que estén dañados y que causen daño a la salud de los compradores

A causa de que el teléfono se recaliento estoy en el hospital como se supone que voy a sacar dinero para taxi para ir a enviar el articulo solo por caprichos del vendedor tengo semana en el hospital debido al daño que me causó el teléfono no puedo salirme del hospital solo por un capricho necesito mi dinero dejen de robar a las personas tenga un poco de respeto ya que yo no estaría en esta situación si el producto no hubiese estado dañado perdí mi trabajo debido a estar tanto tiempo en el hospital he adjuntamos pruebas y he dicho que no puedo ir a devolver el articulo 1 porque estoy en el hospital y 2 porque no tengo dinero ni para un taxi porfavor sean coherentes el reembolso parcial no es una opción ya que me perjudicaría no tengo porque pagar por un articulo que el vendedor sabia que estaba en mal estado porfavor ya devuelvanme mi dinero completo por eso es que la gente ya no esta comprando en aliexpress y prefieren compara en shein Esta situación me ha generado demasiados gastos porfavor ya no puedo seguir esperando voy a adjuntar algunos de los exámenes que me mandaron hacer dejen de jugar con la vida y la salud de las personas Osea que aparte que me quede sin trabajo estoy en el hospital tengo daños a mi piel oído y oreja ustedes pretenden robarme con un reembolso parcial . Yo siempre le hice preguntas al vendedor sobre el teléfono y solo respondía cosas sinbsentido el sabia que el teléfono estaba en mal estado y aun así lo envió sin importar el daño que pudo causar no tengo dinero ni para comer porque gracias a esta situación estoy sin trabajo de donde voy a sacar dinero para pagar la devolución aparte estoy en el puto hospital no puedo salirme así como así la salud es primero y deberían de tener más consideración ya que esto es ocacionado por ustedes bo es posible que esata situación ya valla para 2 meses y yo aun esperando el dinero para poder hacerme exámenes que me mandaron los médicos y ustedes solo viendo por el bienestar del vendedor y to donde quedo que he perdido todo por un maldito teléfono de *** que no sirve leean no puedo salir del hospital y tampoco tengo dinero para devolver el teléfono más bien paguen me ustedes todo lo que he perdido y todo lo que he tenido que gastar me quedesin dinero sin mis ahorros gracias a esto espero pronta respuesta y porfavor lean no sigan dando la misma respuesta ya que no resuelve nada en mi pueblo no ay envíos internacionales estoy en el hospital entiendan Dios mio no tengo dinero para devolver el producto no tengo ni para comer dios mio que calvario haber hecho esta compra no tienen consideración de los compradores solo benefician al vendedor cuando no debería ser así pongo evidencia del daño

1 Como pretenden que salga del hospital solo para cumplir el capricho de entregar el maldito teléfono que me causó daños físicos

2 no tengo dinero ni para comer ahora voy a tener dinero para pagar el envío por Dios sean coherentes

3 en mi pueblo no ay envíos internacionales

4 sean más empaticos con sus clientes llevo más de 1 mes diciéndoles rogándole que porfavor me devuelvan mi dinero ya que tengo que hacerme unos exámenes medios y a ustedes no les a importado quise hablar con el vendedor y le dije el daño que me causó el teléfono que el sabía que estaba en mal estado y su respuesta fue que el que tenía que ver con eso

Entonces como es posible que yo lleve 1 mes comunicandone con ustedes osea con aliexpress y su única respuesta es que tengo que devolver el teléfono como sea

Acaso no entienden que esto se trata de mi salud ? Que gracias que venden artículos en mal estados estoy en el hospital y eso a ustedes no les ha importado necesito mi dinero completo lo más pronto posible que horrible experiencia comprar en aliexpress

NECESITO MI DINERO COMPLETO NO TENGO PORQUE PAGAR POR ALGO QUE ESTA DAÑADO Y APARTE ME CAUSO DAÑOS FÍSICOS Y CON TODO ESTO DAÑOS PSICOLÓGICOS NECESITO MI DINERO COMPLETO

DINERO COMPLETO EL 100% DE LO QUE PAGUE yo perdí mi trabajo mi casa y mi salud esta afectada debido al daño que causó el teléfono o ustedes van a pagar por los gastos médicos y todo lo que he tenido que gastar gracias a su incomprensión he enviado miles de pruebas y evidencias si esto no es suficientes entonces nose que es suficientes para ustedes sera que pretenden verme muerta para que sea sufiente evidencia mi rostro, oreja y oído están afectados porfavor esto se trata de mi salud entiendan el vendedor hizo que cerraran la disputa a propósito

Yes, I still have an issue with getting my refund. It's still been over a month.

They said they approve it and everything is good. And then they send me another email saying that it's not good and I have to return the defected item. Even though yeah, the description of the item is that it's not defective. And then now i'm out fifty dollars, which isn't a lot for some.But for me, fifty dollars is a lot.

They really take the seller side over the customer side. And of course the seller is going to deny my refund. So yeah, AliExpress isn't gonna give me this refund. Because it's like the seller reached out to me and said the screen is waterproof correct?

And then I told him The description that you put is not the same. That's what I received and since I already glued the phone together. Destroyed my original to put on the seller screen. I cannot just send it that because now I won't have a phone because my screen in the process of things.

Installing a new screen. If anyone has ever done it, you tend to ruin the original scream when removing, because the glass just breaks more. So they keep telling me to return the item, and then I'm at a double loss. I bought this item.That is defected.

My original is trash now. I can't use. I attach pictures of that the original. I hooked it up to a older phone so you can see that.

It's definitely destroyed compared to the one I got from the cellar, but I would have never even done this if the seller what have put in the.description that it is defective. Started claim 1/4/25 now it's 1/30/25.

Almost a month no refund after they said I'm right i don't have to return item and il get my refund case seller didn't put in description. I'm just pissed!

Hello! I am writing to you regarding an order placed with you under the number 304798****253387. The goods you sent are currently located in the Netherlands and have successfully cleared customs and been handed over to the postal company PostNL-Amsterdam 3 (A10), which must hand them over to bgpost. My concern is that the package will not be delivered to me because it is from the same place where my package is currently located under tracking number LS99236****NL. Parcels have been missing for 138 days from the post office in the Netherlands. I checked today at bgpost where I have a friend who guarantees me 100% that the parcel was not forwarded by PostNL to bgpost. My friend advised me to contact you and you as the sender of the parcel to check why the parcel was not forwarded to Bulgaria, to Bgpost, and has been in the post office in the Netherlands for 5 days now. According to the same scheme, 7 parcels disappeared from the same post office last year. Thank you in advance for your help.

To prove to you that there is a scheme for the disappearance of shipments from AliExpress in this post office of PostNL located in the Netherlands, I am sending you for verification the tracking of my shipment from 08.2024 with tracking number: LS97014****NL.

velicka1935@***.com

I made a purchase from the POCO Official Store in the name of my wife "RosaMiry De los Santos Saba" on AliExpress with shipping through UniUni. The tracking number UUS52C094791****433 says the package was delivered, but I never received it.

I contacted UniUni, and they admitted that the POD was invalid and that the package was lost, which was confirmed by an email they sent me, but the seller has not taken responsibility or offered a solution.

UniUni posted a photo of a package that is not mine, with a different tracking number, and also an undated delivery receipt, which is completely unacceptable. Despite this clear evidence of their error, the seller has neither resolved the issue nor offered me a refund.

I have sought every possible way to resolve this issue reasonably with them, but have not received any adequate response or solution.

Order No.: 819774****977496

I tried to open a dispute, but I got a message stating that I would not be refunded. I contacted the delivery company. They sent me an email admitting that the POD proof of delivery was invalid and that the package was declared lost.

Before opening a dispute, I would like Aliexpress to acknowledge the issue. I have all the evidence, the photos, and the email sent to me by the UNIUNI supervisor.

I would like to resolve this matter amicably.

If this problem is not resolved, I will proceed with a chargeback through my bank. The seller and AliExpress must take responsibility for this situation and take the necessary steps to resolve the issue with a full refund, given the evidence.

And I was on the phone with customer service and called her and she brought me right out come out and said my name is Jose. Then proceeded to tell me either to take it or leave it when we are talking about in order and what she could do for me that's pretty rude of a customer service agent to do that to a customer or sorry not to do to say to a customer watch yourself with AliExpress that's all I got to say and my son also ordered a laptop from these guys Ally Express and got a keyboard and they refused to refund him on that so he lost $80 these people are crooks as far as I'm concerned be careful with shopping with AliExpress

The seller is running a scam through. On the order 819823****572545 I bought a product in which the seller created a fake shipping label and a fake signature with another tracking number of a product that was shipped somewhere else.

The label that the seller upload show my home address however that tracking number is for another address: kind of clever the way they did it. I went to the post office, and they were able to confirm that this label is fake and showed me proof that this tracking number is for another address.

I attached the fake shipping label and the fake documente that shows that I signed for it, also I attached the documente that the post office provided me indicating that this tracking number is for another address and no signature was required. Another proof that the seller is conducting a scam.

I just purchased a Steam Deck video game console PC and was supposed to have it shipped out to me through mail. As the days passed, 8 days have passed and it was still not at my door.

But I received an email stating that it has arrived at my front door. I don't see it. Please, I hope someone can resolve this issue. I'm very upset, not happy about the issue.

FedEx told me that it was sent to another address. It showed a picture of someone else's front door, and it was in another town. I've been an AliExpress customer for a long time.

I bought numerous things from you guys and never had an issue until now. If someone can send me out another one, that would be fine, or a refund.