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stay clear if you work hard for your money. there is literally no customer service if something goes wrong, no phone# to call, and no manager to escalate things to. so if the seller decides to be a thief and steal your money you CAN NOT do anything about it, which is...
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#1194734
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I made a few purchases on the site one night and I used a couple of different credit cards, next thing I know there's a pop up and it won't let me check out. It says they want me to send a copy of my pass port and credit card or/ drivers license and all sorts of...
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#1194327
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Twice during February I received someone else's order. I chatted for over an hour with someone over the internet who said he would research the problem. Never got any response back and today I received an electric shaver I did not order (plus I'm not a man). I...
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Anonymous
William

Why would you waste precious hours of your life trying to clarify this ?Just make sure you haven't been hacked somewhere.

I liked
  • I liked when i got what i ordered
  • Except for the 2 wrong items
I didn't like
  • Not getting response regarding wrong orders
#1194201
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Mentioning names of Few store where i have bought products from and the experience i had with them was like most most horrible. The Aliexpress website itself is fraudulant, they close your disputes even if the customer has genuinely put in some dispute. I am sure they...
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1.0
I didn't like
  • Anything i wish i could give then negative ratings
#1194190
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Aliexpress - The jugement of dispute has nonething to do with my case
I see that Aliexpress did not read what i wrote. it about a seller who falsely avertise there product. This is what I wrote "Proposal:Refund Only CA C$ 39.11 Comments: After I bought this item i notice there where no marking for watts size is.(want 4000w peak)Sent...
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3.9
I liked
  • Have alot of thing
I didn't like
  • Customer service do not read dispute properly jugement is weird
#1192783
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Ali's web experience is completely annoying. For several products you can't select which model you want (color, plug type...). That click action is throwing a Javascript exception FOR MONTHS! You cannot select text. You cannot use right mouse button... And the worst of...
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3.4
I liked
  • Good prices
  • Inventory
I didn't like
  • You cannot select text in the web
  • Web user experience
  • No chat nor contact form for issues not related to purchases
#1191375
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2 years ago bought a jersey, never got it. customer service says theyre going to contact you but dont. scam. trash site trash trash trash trash trash trash trash trash trash trash trash trash trash trash trash trash trash trash trash trash trash trash trash trash trash...
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1.0
#1189186
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Aliexpress - Forces the consumer to pay for shipping of broken Items
Items arrived broken and I am being forced to pay for shipping of broken items back to the seller. The shipping costs more than the items themselves. It has taken them months to fix the situation and still no resolution. It's very sad that such a big comany can't fix...
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1.3
I didn't like
  • Fraud
  • No real customer service
  • Aliexpress is very incorrect
#1188619
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Aliexpress - Don't care no recourse

Their system crash in the middle of the transaction over and over in the end they wanted me to provide personal information to another country no thank you so in the end everybody loses because they do not have any recourse above a low level chat personnel who has no authority to do anything
2.1
Details
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website
#1186072
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I cant get onto aliexpress to lodge complaint, because I was given a dodgy order number in the 1st place. Because the order number doesn't register, there is no pathway to aliexpress. I just go in an endless loop with their AI robot. I cant get onto aliexpress to lodge...
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I liked
  • Shocking
I didn't like
  • You cant talk to any one
#1186013
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