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I ordered over $800 worth of product for resale from a vendor off of the AliExpress platform and was not satisfied with the quality of the product received. Therefore, reached out to the vendor to express my concerns and was informed I could get a full refund if I...
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18 comments
#2031041

Please read and sign the petition posted at https://www.ipetitions.com/petition/stop-aliexpresscom-unfair-deceptive-and

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Featured
ID
#2069172 Review #2069172 is a subjective opinion of poster.
Pros
  • Price are affortable
  • Wide choice
Cons
  • No refunds
  • Non existent customer service
  • Broken agreements
Loss
$900
Preferred solution
Full refund
Most helpful review
If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item.
If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item.
If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item.
In the first, they will give you refund for smaller item in order to make you trust them and order more items. Once you order over $20. Then they will treat you like you are in China. In here, I will tell you how you can get a full refund and what they are most afraid...
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38 comments
#2036354

Totally corrupt outfit. Does not give refunds even when goods are returned to seller who keeps quiet about goods that were returned.

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ID
#758953 Review #758953 is a subjective opinion of poster.
Location
Sunnyside, New York
Service
Aliexpress Customer Care
Cons
  • Fraud
  • Aliexpress management team is not tustworth
  • Customer service
Reason of review
Poor customer service
Loss
$21
Preferred solution
Full refund
New Reviewer

Didn’t receive my stuff

I've waited for all my stuff to come from you all and never received anything, I'm tired of waiting, I want a refund at this point. You all been telling me the same tracking information for months.

User's recommendation: don’t shop here.

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ID
#2905643 Review #2905643 is a subjective opinion of poster.
Pros
  • Never trust the dates
  • Products are a lot cheaper
Cons
  • No delivery of product
  • Refund issues
  • I was ripped off
Loss
$12
Preferred solution
Full refund
New Reviewer

I have been scammed by all love hair store on AliExpress

I have been scammed by all love hair store on AliExpress
I have been scammed by all love hair store on AliExpress
I have been scammed by all love hair store on AliExpress
I have been scammed by all love hair store on AliExpress
I order a hair from all love hair store on AliExpress express the hair the sent me is trash I ask them to exchange it or refund my money back to me, they lied about sending me a replacement they have my money and I never got my hair. I had the worse experience with this all love hair store on AliExpress.

User's recommendation: All love hair store from AliExpress is a big scam they’re big thieve.

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ID
#2903487 Review #2903487 is a subjective opinion of poster.
Cons
  • Slow communication
  • Stole my money
Loss
$62
Preferred solution
Full refund

Missing order

I made an order but never heard anything no emails noting appearing n my alli account but they did charge my cc
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ID
#2902390 Review #2902390 is a subjective opinion of poster.
Location
Vaughan, Ontario

To get statues on something I ordered

I ordered a pair of Pit Viper sunglasses like 2 weeks ago and have not seen them and you guys took my money. I never got an email or tracking number
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ID
#2902038 Review #2902038 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
New Reviewer

Item not received or refund

Aliexpress - Item not received or refund
I have not received my Canada goose coat I ordered in January 2021, and it is now the end of September 2021 wondering why it takes nearly a whole year and nothing received
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ID
#2901419 Review #2901419 is a subjective opinion of poster.
Loss
$158
Preferred solution
Deliver product or service ordered
New Reviewer

Item problem

I purchase a item yesterday morning and it didnt came through can I have a refund on it so can you help me
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ID
#2900733 Review #2900733 is a subjective opinion of poster.
Loss
$36
Preferred solution
Full refund
New Reviewer

Did not receive my order

These guys have set up their shopping chart to immediately jump to purchase, so they skip part of the address making it impossible to correct any wrongs, therefore you cannot receive your order!easy

User's recommendation: Easy peasy.

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ID
#2900671 Review #2900671 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Need to check on my order

Upon further review I discovered that a fake tracking number was used when I called FedEx to follow up, I was told that they did not even have me in the system and that the tracking number I was given was for someone else.

User's recommendation: STAY FAR AWAY FROM THESE SCAMMERS!!!!!!!

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ID
#2900339 Review #2900339 is a subjective opinion of poster.
Location
Charlotte, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I haven’t received my order yet

I had order a pink nation blanket and I would like to know when will I receive it its been almost a month
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ID
#2899542 Review #2899542 is a subjective opinion of poster.
Pros
  • Lots of items and good prices
Cons
  • Takes too long to receive order
Preferred solution
Deliver product or service ordered
New Reviewer

Missing package

Tracking number: EX23089****SG The Canada post or Canada customs said they didn't received this package My name: Ayoma Wanniarachchi Mobile: 587-589-**** Address: 217** ** avenue nw,Edmonton, AB
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ID
#2899220 Review #2899220 is a subjective opinion of poster.
Cons
  • Products are not being delivered
Loss
$250
Preferred solution
Deliver product or service ordered
New Reviewer

Refund issues

Aliexpress - Refund issues
Aliexpress - Refund issues
I have a dispute open with one seller for cancelling my order. Today I should have received an answer from AliExpress but I can't get through and the automatic robot Ewa doesn't help at all. This is my order number 301293****287646 I haven't received any emails from AliExpress as it's says on my account. Please update me with what's going on with my refund! Thank you
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ID
#2898429 Review #2898429 is a subjective opinion of poster.
Pros
  • I don t know any pros yet
Cons
  • No possibility of contacting customer service which make
Preferred solution
Full refund

I placed several orders that were debited from my account but no shipping activity and the merchant isn’t any help

I paid for merchandise that I never received and nobody is trying to refund me my money, they are giving me the run around

User's recommendation: Don’t trust them.

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ID
#2897339 Review #2897339 is a subjective opinion of poster.
Location
Towson, Maryland

Complain about an order

No one contacted me! No one contacted me! No one contacted me! No one contacted me! No one contacted me! No one contacted me!
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ID
#2896992 Review #2896992 is a subjective opinion of poster.
Location
Kitchener, Ontario
New Reviewer

I never got my order arrived to my door.

The reason I want to call this number is because .. I order a wig from you guys and it never arrived to me .. I didn't see no type of information that it shipped ..so I never got it .
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ID
#2896701 Review #2896701 is a subjective opinion of poster.
Pros
  • I would like to see my orders in my account or a full refund
Loss
$72
Preferred solution
Deliver product or service ordered
New Reviewer

My Order

My order wont go through because it requires for you guys to make it go. I call American Express and they said they already activated the card.
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ID
#2896406 Review #2896406 is a subjective opinion of poster.
Pros
  • Very competitive prices
Cons
  • Making payments
Preferred solution
Let my payment go through

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