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Customers don't like
- Customer service
- Poor support
- No way to contact them
Customers like
- Low prices
- Free shipping
- Price of the items
Aliexpress - Items sent to wrong address for the 10th time!!
I recently just moved from Arizona to Hawaii and I bought some stuff on AliExpress. I have been buying some things from here for a while and haven’t had a problem, I made sure I changed my shipping address and now it’s saying that most of my items are being shipped to Arizona and only one thing I ordered is being shipped to my new address. I’ve contacted AliExpress but have not gotten a response!!
Hello, we need an invoice for the following order Order ID 94000747265824 Best Regards Kathrin Weiß Office Management Senedo GmbH Bernhard-Nocht-Str. 46 20359 Hamburg fon: 0 40 / 20931455-0 fax: 0 40 / 20931455-9 Kathrin.Weiss@senedo.de http://www.senedo.de Der Inhalt...
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I was robbed by Aliexpress and their seller...i bought a product, didn't receive it, i open a dispute and of course i lost that dispute...they took my money and my product. They said i should go to customs and take my product, i live 700km away from the capital where...
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My girlfriend has ordered literally dozens of cheap catchpenny jewelry from the sellers in AliExpress, just to use it at work not risking her good jewelry while doing her physically demanding job. It's always been sort of a chance game: shipping from China is usually...
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Aliexpress - My account was suspended due to "abnormal" activity
I hadnt logged into express app for weeks but I had orders on the way and wanted to check progress. Lo and behold, that happened. I went through their verication process repeatedly but It kept asking that Iogg in from a computer. I'm not doing that. Have since sent them a msg on twitter. Let's see how that goes
Aliexpress - Never order
I have ordered 7 product from ali express in January and still waiting for them the seller are not at all helpfull and there is no way to contact ali express and want my refund.
I have so many problems with Aliexpress, I buy several items and lately the orders are all part orders, when I try to get a refund I have to wait another month to try claim it, they take your money within minutes but takes forever to get it back.. I am so annoyed as...
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Dear Team, Please note that the seller WEIDE official store (who is very professional and helpful) asked me to file a dispute for a refund for a defected product. (they were trying to help for a long time) I cannot open a dispute at this stage (outside time frame), and...
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Aliexpress - UPSET!
I ordered my hair a week ago because my birthday is this month I was waiting for it to process and deliver then I got a email saying my order is cancelled I don’t want a refund I want my hair ASAP!!
An Ali Express store refused to refund my money on a purchase that never came (they kept telling me it was just slow to ship) - oh wait, they did offer to refund it at a lesser amount since 'they took a loss'. When I contacted Ali Express 4 times they continued to...
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I liked
- Prices
I didn't like
- Aliexpress favors seller in dispute
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