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Aliexpress - Support

the support@aliexpress.com simply does not exist
1.0
Details
Billing Practices
Exchange, Refund and Cancellation Policy
I didn't like
  • Aliexpress are fraudsters
#1450357
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Aliexpress - Payed but no order

Although i payed with bank transfer (to the account they sent to me for the specific order), my order never appeared. I had live chat many times, but no solution.
1.3
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
I didn't like
  • Deceitful and cheating
#1450356
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Aliexpress - Account locked

my account was locked. I've tried going through the process of unlocking my account several times and it won't work, I've made it up to the stage where I put my phone number in and I'm supposed to receive a verification code but nothing comes through. as a result I haven't been able to buy anything.
#1450272
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Aliexpress - Scammer

Aliexpress - Scammer
Aliexpress - Scammer
Aliexpress - Scammer
Aliexpress - Scammer
Aliexpress - Scammer
Aliexpress - Scammer
Aliexpress - Scammer
AliExpress Case Management Team have scam me sveral times. : host mx2.mail.aliyun.com[140.205.94.14] said: 554 RCPT (support@aliexpress.com) dosn't exist (in reply to RCPT TO command)
1.7
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
I liked
  • Prices
I didn't like
  • Scamming
#1448817
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Aliexpress decided full refund but no money sent to me
Order ID: 95173959327888 Order time & date: 23:00 Oct. 02 2018 Store name: LemonBest Franchised Store C$ 12.94 https://trade.aliexpress.com/issue/fastissue/Detail.htm?issueId=400764317387888&buyerAliid=715437888...
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Anonymous
HOROMORAN

ALIEXPRESS COMPANY NEVER EVER RESPONDING TO ME ABOUT THIS INCONVENIENCE CAUSED FOR THIS DISHONEST,CORRUPT SELLER OF "SOLEDAD COMPANY " OF ALIEXPRESS THIS DISHONEST SELLER SENT...

#1448788
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Aliexpress in Amsterdam, North Holland - Shipment canceled

I have waited but why is the delivery canceled? I have contacted the seller but did not respond
#1447995
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Aliexpress - NOTHING RECEIVED!

Hi CS, I did not receive my goods although your *** *** alieexpress delivery claims it was delivered ... at 10 a clock in the evening ... at the company I work WHICH IS CLOSED FROM 6 o clock. I CAN'T EVEN OPEN A DISPUTE!!!!
#1445283
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I DON'T LIKE AND I DON'T BELIEVE IN THIS COMPANY "SEDCONSUMER.COM .THIS COMPANY NEVER EVER HELP ME, I SENT MANY, MANY PLENTY EMAIL TO THIS *** COMPANY,BUT SEDCONSUMER NEVER EVER RESPONSE TO ME. I EXPLAIN ALL WHAT HAPPENED WITH THIS DISHONEST,ROBARY, DELINQUENT,...
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Anonymous
Anonymous

GO AWAY *** LYING GO AWAY *** ***

#1444459
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Aliexpress - Oder not received till

Hy i am Mr adnan khan from pakistan i do oder in ali express my oder traking id is UN 523980242CN and RY 405721442CN till not reveived in my mailing adres please chek it.thanks my content numbers is 923086905751 please contact me
#1443790
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Aliexpress - Terrible communications and customer service

You have to select from their questions and if your problem isn't in their questions it's nearly impossible to get any help. Their sellers appear to be dishonest and lie about the reason an order was not completed. They won't honour their published price. I will no longer buy via Aliexpress. These companies in China simply do not have good business ethics or any integrity.
#1443417
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