Aliexpress Reviews and Complaints
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14
ISSUES RESOLVED
1.8K
TOTAL REVIEWS
$260K
CLAIMED LOSSES
$338
AVG LOSS
250K
PAGE VIEWS
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Cons
- Customer service
- Poor support
- No way to contact them
Pros
- Low prices
- Free shipping
- Variety
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
In the first, they will give you refund for smaller item in order to make you trust them and order more items. Once you order over $20. Then they will treat you like you are in China. In here, I will tell you how you can get a full refund and what they are most afraid...
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Review
Service
Aliexpress Customer Care
Cons
- Fraud
- Aliexpress management team is not tustworth
- Customer service
Reason of review
Poor customer service
Loss
$21
Preferred solution
Full refund
Tags
Aliexpress - No recommendation
Hi my name is Gloria Orobor my email is gloriaaghasonmwan@gmail.com my address is Ormbergsvägen 30 sigtuna sweden . I ordered a bag for the past three months and i haven't recieved it . If you don't want to bring the bag then they should return my money.
Review
Reason of review
I didn't recieved my bag and if they not bring the bag they should return my money
Aliexpress - The worst service ever
I bin trying to reach yall i dnt have no info about my order this the worst service i ever had
Review
Pros
- Variety of goods offered
- I want my hair
Cons
- Customer service suck
- Customer service is worthless
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
Aliexpress in Mauston, Wisconsin - Don't do it no matter how tempting. They DO NOT know the meaning of HONOR your order will not be sent they lock you out of your account AND delete the proof of your order. I'm telling you.
I have been locked out of my account for 2 months. My order was placed in August and, NOTHING now since ive been *** IM LOCKED OUT!!!!!!!!!! UNLOCK MY ACCOUNT YOU COMMON STREET THIEVES. Bet this review will not be seen. You have no HONOR!!!! And i thought china was all about HONOR.
Review
Aliexpress - My order not yet receive
Hi , how i Will get my return because my order with in 3 Months still not receive
Review
Service
Aliexpress Shipping Service
Cons
- Never received the order and was put on completed by the seller
Reason of review
Order processing issue
Loss
$500
Preferred solution
Full refund
Tags
Aliexpress - BUYER BEWARE!!
11/18/19- I placed an order on 11/6/19, but Never received ANY further info about my order. Even though the money was deducted from my account! WHERE is Customer service??
Review
Reason of review
Order processing issue
Loss
$81
Preferred solution
Deliver product or service ordered
Aliexpress - Not at all. A big no
I ordered a shoe which was not delivered because of some reason but the seller told me to re ship the product. I am still waiting but the product is not shipped. The site shows the order is delivered. I am highly disappointed.
Review
Pros
- Variety of products
Cons
- Are a scam websit
- Dishonest sellers
- Custoner service is improper
Reason of review
Problem with delivery
Loss
$22
Preferred solution
Full refund
Tags
Aliexpress - What hapen eith coupon ?
Buyer Cancel my order 8005416659124884 how to give me back me coupon ?
Review
Reason of review
Problems with payment
Preferred solution
Give coupon back
Aliexpress in Rehburg-Loccum, Lower Saxony - FOCAN World Store
The Item is not arrived please contact the seller to send my money back.last change Order amount: € 20,95 Store name: FOCAN World Store Order ID: 8003773298419346 Order time: 21:54 Oct. 07 2019
Review
Aliexpress - Allow customers to receive different items ordered at a time
I am an AliExpress fan. I wish to order for different items on AliExpress and want it to arrive together. Please how may I do that? Please, it's urgent.
Review
Pros
- Sale of good and quality product
Cons
- Inability of customers to receive different items once
Reason of review
I want you to allow bulk items delivery
Aliexpress - Hello, I have been scammed by a seller, I have never received a parcel. He asked me to remove the dispute by telling me that he was going to send it back to me, but I did not receive anything and now
Hello, I have been scammed by a seller, I have never received a parcel. He asked me to remove the dispute by telling me that he was going to send it back to me, but I did not receive anything and now it was too late to open a dispute. here is my order number LG222779985GB and the seller is Haniel jewelery store. thank you
Review
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Minor tiny defects. Not worth mentioning. There is no perfect product.