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Hi, I have been buying on AliExpress from US for more than a year with no issues using my Master card, lately i started using their app to purchase for the past couple of months with no issues, they introduced this AliPay and the Frustrating problem started - At first...
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Anonymous
Lirio

Same issue, I guess this still hasn't been solved wtf aliexpress

raoufmoues123_25
Anonymous

i have the same problem now are your problem solved ????

#767553
Reply to reviews
Aliexpress cancels order and requests passport, id, bank statements and won't respond to messages.
I am writing because I am having an issue that needs urgent attention. I am a customer of Aliexpress.com and have made many purchases with no issues up until 12/31/2013 where my orders were cancelled and I was requested to provide reason of a chargeback for order...
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Anonymous
Anonymous

This did the same thing to me, did everyone get their refunds?

Anonymous
Sd

tried to make purchases and got the same ID request. Looks lie I'm done with aliexpress. They will never get my info.

#470421
Reply to reviews
If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item.
If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item.
If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item.
In the first, they will give you refund for smaller item in order to make you trust them and order more items. Once you order over $20. Then they will treat you like you are in China. In here, I will tell you how you can get a full refund and what they are most afraid...
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Anonymous
Aliscammer

Aliexpress make decisions buyers to return items back to seller with out let the seller pay for the returning shipping fee NO MATTER WHAT. They are cheater, scammer, dishonest...

Anonymous
Anonymous

LN406827895CN I NEED AN LARGE RETURNED SHIPPING I have 2 items i like them very much but to small please send me a RETURNED SHIPPING LABEL ASAP TO SMALL to VICTORIA TEXAS 7790...

1.0
Sunnyside, New York
I didn't like
  • Fraud
  • Aliexpress management team is not tustworth
  • Customer service
#758953
Reply to reviews
Consider: Aliexpress is a middleman to many companies: good, bad and ugly. I lost money because 2 sellers took advantage of the process; specifically the 3rd option on the page to "Confirm Delivery". There is an exact process and once the process is complete, 'order...
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Anonymous
Jeffrey Chong

Open dispute time is short. And it is auto close now. So if you have 10 items order on different dates, good luck trying to keep track of the "dispute" dates, best of all, it ...

Anonymous
Anonymous

Greetings:I have been dealing with AliExpress for 4.5 years, and am generally satisfied. About 17% of the transactions have been problematic, but I've figured out how to deal...

2.5
I liked
  • Variety
  • Low prices
  • Free shipping
I didn't like
  • Not understanding the processes
  • Not understanding the policies
  • Purchase not being full protected
#604910
Reply to reviews
They cannot say you why it is blocked Recently, my aliexpress account was deactivated. I am a buyer from EU never had any dispute, bought dozen of small items etc. When contacted Aliexpress they sent me to ALibaba, then after talki ng with robot, robot decide to switch...
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Anonymous
Tariq Naseem

Hi guys, everyone, same thing happened to me too.I got a lot of refunds either I cancelled the order or did not receive the orders.I was blocked , account temporarily unavaila...

Anonymous
Sagar

Even i can not use my account since it is unavailable and i can not contact them, you found any solution ?

#932688
Reply to reviews
Aliexpress - False advertisement and horrendous Customer Service
Aliexpress - False advertisement and horrendous Customer Service
Aliexpress - False advertisement and horrendous Customer Service
Aliexpress - False advertisement and horrendous Customer Service
Aliexpress - False advertisement and horrendous Customer Service
Aliexpress - False advertisement and horrendous Customer Service
Aliexpress - False advertisement and horrendous Customer Service
Aliexpress - False advertisement and horrendous Customer Service
So to start I wanted to switch from using DHGate to using Aliexpress. I got the iOS app and went on it. A pop up came up and said signup now to receive a $4 off coupon. I click on the signup link and proceed to signup. I assumed I received the coupon. So I look for 5...
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Anonymous
Leo

That whole Aliexpress smell....and not good.The whole buyer protection is a big joke.But what you can expect from a country with underpayd workers and and another moral about ...

2.0
#1196990
Reply to reviews
Theft gang Aliexpress and Fraud Acesee Official Store
Theft gang Aliexpress and Fraud Acesee Official Store
Theft gang Aliexpress and Fraud Acesee Official Store
Theft gang Aliexpress and Fraud Acesee Official Store
Theft gang Aliexpress and Fraud Acesee Official Store
Theft gang Aliexpress and Fraud Acesee Official Store
Located in Aliexpress I showed my security camera photos at the Acesee Official Store - Etration Yi Mantia He. This NVR device was recommended to me. After I bought the device, I tested it with my security camera, but when I realized that it was incompatible, I...
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Anonymous
Ali Altay

The problem has not been solved. Dishonorable people continue to steal.

1.0
#1167421
Reply to reviews
Aliexpress - Linda's Tablet Store has cheat me
Aliexpress - Linda's Tablet Store has cheat me
Aliexpress - Linda's Tablet Store has cheat me
Aliexpress - Linda's Tablet Store has cheat me
the problem is with the phone I ordered a few months ago. I did not receive any package from Mr. Lee (Linda's Tablet Store) despite the claims that he sent it to me. Tracking shipment largely concerned a shipment not intended for me. (I have been given the wrong...
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Anonymous
Jo Newman

I have had the exact same problem with AliExpress. I order a small $9.77 plate. It was shipped to the wrong address. Now they say the package was signed and delivered. It was ...

Anonymous
Mateusz

i recived refund case i closed. Thank you

I liked
  • Lots of nice items
  • Nice prices
I didn't like
  • Bad help if seller is a cheater
  • Costumer cervice
#1169223
Reply to reviews
Aliexpress - There is no customer protection at all
Aliexpress - There is no customer protection at all
Aliexpress - There is no customer protection at all
Aliexpress - There is no customer protection at all
I bought pants in black color, I received one in blue color, furthermore the item is not same as the ordered brand. I tried to go back to the item page, and found the seller has closed the homepage of the item. I opened a dispute, and asked for a refund. the following...
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#1270339
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Aliexpress - The 11,11,11 sale false advertisement
Aliexpress - The 11,11,11 sale false advertisement
Aliexpress - The 11,11,11 sale false advertisement
Aliexpress - The 11,11,11 sale false advertisement
Aliexpress - The 11,11,11 sale false advertisement
Aliexpress - The 11,11,11 sale false advertisement
Aliexpress - The 11,11,11 sale false advertisement
Aliexpress - The 11,11,11 sale false advertisement
Aliexpress - The 11,11,11 sale false advertisement
Aliexpress - The 11,11,11 sale false advertisement
This last supposed sale was a complete joke. Most of the items actually went up in price. Or it changed the price and then charged double in shipping.. one item had been advertised for $14 and some change but the day of the sale it was $24 and nothing on that page was...
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Anonymous
BIENVENIDA BADIA CAZORLA

Pues yo les he comprado el minutero de las agujas de un reloj grande de pared y aun no lo he recibido desde el día Tu pedido n.º 87521145555868 2017 caliente nuevo diseño mod...

3.2
#1132080
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