filters
State:
Show
City:
Show
Product:
Show
Hi, I have been buying on AliExpress from US for more than a year with no issues using my Master card, lately i started using their app to purchase for the past couple of months with no issues, they introduced this AliPay and the Frustrating problem started - At first...
Read more
Company wrote 0 public responses to the review from Jan 09, 2016.
DilapidatedRay146
DilapidatedRay146

I hope you get your money back, I lost about $20 on 3 items from 3 different Aliexpress merchants who didn't send what I ordered and kept my money. I had the same experience d...

Anonymous
Lirio

Same issue, I guess this still hasn't been solved wtf aliexpress

#767553
Reply to reviews
If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item.
If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item.
If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item.
In the first, they will give you refund for smaller item in order to make you trust them and order more items. Once you order over $20. Then they will treat you like you are in China. In here, I will tell you how you can get a full refund and what they are most afraid...
Read more
Company wrote 0 public responses to the review from Dec 27, 2015.
Anonymous
Mad as ***

I too went back and forth with these thieves over wrong $34 item they shipped to me from California and wanted me to flip for the shipping back to China. Finally left a last m...

Anonymous
Anonymous

Just like many customer who bought something from Aliexpress.com, my item was not described. I contacted the seller and opened a dispute. They have the audacity to ask me to s...

1.0
Sunnyside,New York
I didn't like
  • Fraud
  • Customer service
  • Aliexpress management team is not tustworth
#758953
Reply to reviews
Aliexpress cancels order and requests passport, id, bank statements and won't respond to messages.
I am writing because I am having an issue that needs urgent attention. I am a customer of Aliexpress.com and have made many purchases with no issues up until 12/31/2013 where my orders were cancelled and I was requested to provide reason of a chargeback for order...
Read more
Company wrote 0 public responses to the review from Jan 12, 2014.
Anonymous
Anonymous

This did the same thing to me, did everyone get their refunds?

Anonymous
Sd

tried to make purchases and got the same ID request. Looks lie I'm done with aliexpress. They will never get my info.

#470421
Reply to reviews
Consider: Aliexpress is a middleman to many companies: good, bad and ugly. I lost money because 2 sellers took advantage of the process; specifically the 3rd option on the page to "Confirm Delivery". There is an exact process and once the process is complete, 'order...
Read more
Company wrote 0 public responses to the review from Mar 07, 2015.
DilapidatedRay146
DilapidatedRay146

I agree, the exact same thing happened to me.I hope you get your money back, I lost about $20 on 3 items from 3 different Aliexpress merchants who didn't send what I ordered a...

Anonymous
Jeffrey Chong

Open dispute time is short. And it is auto close now. So if you have 10 items order on different dates, good luck trying to keep track of the "dispute" dates, best of all, it ...

2.5
I liked
  • Free shipping
  • Variety
  • Low prices
I didn't like
  • No suggestions box
  • Not understanding the policies
  • Purchase not being full protected
#604910
Reply to reviews
They cannot say you why it is blocked Recently, my aliexpress account was deactivated. I am a buyer from EU never had any dispute, bought dozen of small items etc. When contacted Aliexpress they sent me to ALibaba, then after talki ng with robot, robot decide to switch...
Read more
Company wrote 0 public responses to the review from Oct 07, 2016.
Anonymous
anonymous

Mine was deactivated the moment I created it ! LOLAli Express is a joke...Really, these guys are either trolling me, or they got some serious technical issues.

Anonymous
Tariq Naseem

Hi guys, everyone, same thing happened to me too.I got a lot of refunds either I cancelled the order or did not receive the orders.I was blocked , account temporarily unavaila...

#932688
Reply to reviews
Aliexpress - Didn't refund my money
Aliexpress - Didn't refund my money
Aliexpress - Didn't refund my money
Aliexpress - Didn't refund my money
My order number is 95190703363902 and i have given the payment and he received it and after that the seller cancelled my order and didn't ship my order and i have said to him that ship my oder or refund my money but he is not doing anything
Read more
Company wrote 0 private or public responses to the review from Oct 09.
5.0
#1376969
Reply to reviews
Sellers does not want to ship items, Aliexpress backs them up. Customers lost their coupons for this. Aliexpress does not help.
Sellers does not want to ship items, Aliexpress backs them up. Customers lost their coupons for this. Aliexpress does not help.
Sellers does not want to ship items, Aliexpress backs them up. Customers lost their coupons for this. Aliexpress does not help.
The seller did not responded to me and did not shipped the item in shipping time. I extended for some period but they neither sent the item nor responded. I have nowhere to to submit my complaint. I am used 50$ coupon which Aliexpress gave at 11.11 but its Expired now,...
Read more
Company wrote 0 private or public responses to the review from Nov 28.
1.0
#1409801
Reply to reviews
DEAR MANAGER OF ALIEXPRES SUPPORT,PLEASE I NEED YOU URGENT ATTENTION AND SUPPORT,THE SELLER OF "SOLEDAD "COMPANY TAKE OF MY BANK ACCOUNT WITH NO AUTHORIZATION TRANSACTION $ 80.00 DOLLARS,I BUY TWO MOSQUITOS LAMP,BEFORE BUY THIS PRODUCTS I CAN SEE ALL THE INFORMATION...
Read more
Company wrote 0 private or public responses to the review from Oct 27.
Anonymous
Horo A.aM

VERY BAD STUPID CASE WITH THIS DESONEST CORRUPT DELINQUENT FRAUDULENT SELLER OF SOLEDAD COMPANY WHO ROBARY AND TAKE MONEY WITH NO AUTHORIZATION TRANSACTION $ 80.00 DOLLARS. I ...

ArcticDeer573
ArcticDeer573

PLEASE I NEED YOUR URGENT ATTENTION AND SUPPORT ABOUT THIS INCONVENIENCE CAUSED FOR THIS DESONEST DELINQUENT CORRUPT *** STUPID ROBARY FRAUDULENT SELLER OF SOLEDAD COMPANY WHA...

#1389584
Reply to reviews
Aliexpress - Customer support
Aliexpress - Customer support
Aliexpress - Customer support
Aliexpress - Customer support
That s what I wrote them, but no answer, no one gave a *** of anything over there... Im lately very disappointed and dissatisfied the way how you handle your customers/buyers like me. I have already spent hours to prove my right and still no one put the effort to...
Read more
Company wrote 0 private or public responses to the review from Jul 10.
Anonymous
Anonymous

"hope that I must be vauled customer "Your $1K is chump change compared to others. Before you started ordering, did bother to reach out the the distributor and create a semi-p...

1.0
#1299924
Reply to reviews
Aliexpress - False advertisement and horrendous Customer Service
Aliexpress - False advertisement and horrendous Customer Service
Aliexpress - False advertisement and horrendous Customer Service
Aliexpress - False advertisement and horrendous Customer Service
Aliexpress - False advertisement and horrendous Customer Service
Aliexpress - False advertisement and horrendous Customer Service
Aliexpress - False advertisement and horrendous Customer Service
Aliexpress - False advertisement and horrendous Customer Service
So to start I wanted to switch from using DHGate to using Aliexpress. I got the iOS app and went on it. A pop up came up and said signup now to receive a $4 off coupon. I click on the signup link and proceed to signup. I assumed I received the coupon. So I look for 5...
Read more
Company wrote 0 private or public responses to the review from Feb 24.
DilapidatedRay146
DilapidatedRay146

Aliexpress aka (china) is not only stealing our money but also USA's technology secrets

Anonymous
Leo

That whole Aliexpress smell....and not good.The whole buyer protection is a big joke.But what you can expect from a country with underpayd workers and and another moral about ...

2.0
#1196990
Reply to reviews