filters
State:
Show
City:
Show
Product:
Show
1.0
Details
If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item.
If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item.
If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item.
In the first, they will give you refund for smaller item in order to make you trust them and order more items. Once you order over $20. Then they will treat you like you are in China. In here, I will tell you how you can get a full refund and what they are most afraid...
View full review
27 comments
FarHimalayan341
#1776563

Minor tiny defects. Not worth mentioning. There is no perfect product.

View more comments
Review
#758953 Review #758953 is a subjective opinion of poster.
Service
Aliexpress Customer Care
Cons
  • Fraud
  • Aliexpress management team is not tustworth
  • Customer service
Reason of review
Poor customer service
Loss
$21
Preferred solution
Full refund
Tags
  • aliexpress customer service
Hi, I have been buying on AliExpress from US for more than a year with no issues using my Master card, lately i started using their app to purchase for the past couple of months with no issues, they introduced this AliPay and the Frustrating problem started - At first...
View full review
38 comments
DilapidatedRay146
#1582282

I hope you get your money back, I lost about $20 on 3 items from 3 different Aliexpress merchants who didn't send what I ordered and kept my money. I had the same experience dealing with Aliexpress and get the same runaround .They take up to 45 days to ship the items .

So it's too late to stop payment with American Express or any other credit card companies. Some of the merchants are nice but some are disreputable liars so buyers Beware!

Now with the USA is imposing tariffs it'll probably get worse!! I have bought over $300 worth of merchandise from Aliexpress in last 4 months so they are going to lose out by harboring such bad crooks in their sales group

View more comments
Review
#767553 Review #767553 is a subjective opinion of poster.
Product
Aliexpress Account
Reason of review
Order processing issue
Tags
  • Order Closed Security Reason
Aliexpress cancels order and requests passport, id, bank statements and won't respond to messages.
I am writing because I am having an issue that needs urgent attention. I am a customer of Aliexpress.com and have made many purchases with no issues up until 12/31/2013 where my orders were cancelled and I was requested to provide reason of a chargeback for order...
View full review
25 comments
Anonymous
#1301681

This did the same thing to me, did everyone get their refunds?

View more comments
Review
#470421 Review #470421 is a subjective opinion of poster.
Loss
$30
Tags
  • cancelled order
  • order verification
1.0
Details
Received fake istick pico and aliexpress never refund me
Received fake istick pico and aliexpress never refund me
Received fake istick pico and aliexpress never refund me
Received fake istick pico and aliexpress never refund me
Received fake istick pico and aliexpress never refund me
Received fake istick pico and aliexpress never refund me
Received fake istick pico and aliexpress never refund me
Received fake istick pico and aliexpress never refund me
Received fake istick pico and aliexpress never refund me
Received fake istick pico and aliexpress never refund me

Update by user Jul 02

My dispute was instantly closed immediately after opening with a judgment from Aliexpress "Refund US $ 0.00" without giving any reason - https://i.imgur.com/cuNya7o.jpg The support service is a fiction, telling lies in the eyes, No one has ever provided me with...

View full review
Review
#1548606 Review #1548606 is a subjective opinion of poster.
Product
Eleaf Pico Vape Kit
Pros
  • Variety of products and affordability
Cons
  • Never did anything positive after 5 months
  • Poor customer service
  • Company is a fraud
Reason of review
Not as described/ advertised
Loss
$95
Preferred solution
Full refund
Tags
  • Counterfeit
  • Aliexpress Fraudsters

Aliexpress - Twice mistake by a seller

Aliexpress - Twice mistake by a seller
Aliexpress - Twice mistake by a seller
Aliexpress - Twice mistake by a seller
Aliexpress - Twice mistake by a seller
Aliexpress - Twice mistake by a seller
Aliexpress - Twice mistake by a seller
Aliexpress - Twice mistake by a seller
Aliexpress - Twice mistake by a seller
Aliexpress - Twice mistake by a seller
Aliexpress - Twice mistake by a seller
Company made mistake with my order, I got wrong color of backpack, I didn’t wanna make big deal about it so I said that I can order another one with a discount so seller send me a link to a chest bag which was cheaper by assure me that I will get proper color back pack as I suppose to get in first place. Unfortunately I got this chest bag from the link so instead first mistake being fix they made double and the seems to not care about it. I lost money and I have 2 wrong bags.
View full review
Review
#1694547 Review #1694547 is a subjective opinion of poster.
Cons
  • No support team
Reason of review
Order processing issue
Loss
$37
Preferred solution
Let the company propose a solution
Tags
  • Managment Team
3.4
Details
Aliexpress - Received damaged product but no refund/replacement
Aliexpress - Received damaged product but no refund/replacement
Aliexpress - Received damaged product but no refund/replacement
Aliexpress - Received damaged product but no refund/replacement
Aliexpress - Received damaged product but no refund/replacement
Aliexpress - Received damaged product but no refund/replacement
Aliexpress - Received damaged product but no refund/replacement
Aliexpress - Received damaged product but no refund/replacement
Aliexpress - Received damaged product but no refund/replacement
Aliexpress - Received damaged product but no refund/replacement
I have a huge respect for the Ali-express but this is first time i was handled very badly by their judgment team for dispute who cannot understand simple English i guess. I placed Order No #97440330284157 (Chainsaws Power Tool) on Dec.31 2018 and they can check what...
View full review
Review
#1463328 Review #1463328 is a subjective opinion of poster.
Product
Chainsaw
Pros
  • I have oder a lot from aliepress
  • Good products
  • Vast range of affordable products
Cons
  • Unhelpful complaints avenue
  • Customer service
  • Communicating with them is an issue
Reason of review
Poor customer service
Loss
$19
Preferred solution
Full refund
Tags
  • Shopping Community
1.0
Details
Aliexpress - Ali Express is not helping me
Aliexpress - Ali Express is not helping me
Aliexpress - Ali Express is not helping me
Aliexpress - Ali Express is not helping me
Aliexpress - Ali Express is not helping me
Aliexpress - Ali Express is not helping me
I have ordered a graphics card from seller named as "CPU TOP STORE" but since I made an order his behaviors changed and when I message him he replied me with IMAGE message that he has sent me the processor $5 cost (which I didn't order) and my real order graphics card...
View full review
Review
#1689998 Review #1689998 is a subjective opinion of poster.
Service
Aliexpress Ecommerce Platform
Pros
  • No pros only cons
Cons
  • Fake goods
  • Communication with sellers
Reason of review
Seller is fraud not shipping the product and a fake tracking number
Loss
$55
Preferred solution
Full refund
Tags
  • Supports Bad Companies
  • Never Shop With Aliexpress
  • Fraud Sellers
Featured
2.3
Details
Aliexpress - Pray you don't have a problem or encounter a bad seller.
Aliexpress - Pray you don't have a problem or encounter a bad seller.
Aliexpress - Pray you don't have a problem or encounter a bad seller.
Aliexpress - Pray you don't have a problem or encounter a bad seller.
This is a letter i drafted in a fit of frustration after dealing with AliExpress customer service. Agents themselves are courteous, but it's seriously their system and management that needs a wake up call. This was pre-written so take no notice of the dates etc......
View full review
Review
#1480699 Review #1480699 is a subjective opinion of poster.
Service
Aliexpress Customer Care
Cons
  • Unhelpful complaints avenue
  • Lack of customer service
  • Unhelpful customer service
Reason of review
Poor management & appeal system
Loss
$1500
Preferred solution
Full refund
Tags
  • poor system
  • Lack Customer Relations
  • No Refund
  • Poor Management

Aliexpress - Siparislerim

2.0
Details
Aliexpress - Siparislerim
Aliexpress - Siparislerim
Aliexpress - Siparislerim
Aliexpress - Siparislerim
Aliexpress - Siparislerim
Aliexpress - Siparislerim
Aliexpress - Siparislerim
26 nisan 2019 gunu siparis ettigim urunler hala elime ulasmadi. Verdiginiz takip numaralarini inceledigimde baska sehirlerde baska kisilere teslim edildigini gordum. Odemeyi yaptigim ekran resmi ektedir. Acilen urunlerimin yollanmasini istiyorum.
View full review
Review
#1559580 Review #1559580 is a subjective opinion of poster.

Aliexpress Products and Services Reviews

Compare Aliexpress to

Dhgate
Dhgate
2670 reviews
3.3
Compare
1.0
Details
Aliexpress - I was left without money and without goods 99568293846742
Aliexpress - I was left without money and without goods 99568293846742
Aliexpress - I was left without money and without goods 99568293846742
Aliexpress - I was left without money and without goods 99568293846742
Aliexpress - I was left without money and without goods 99568293846742
I ordered sneakers for the family on Aliexpress. The seller sent the order, indicating a completely different index instead of mine (the seller missed the last digit). I contacted the postal services, provided them with all my data, including screenshots of the order,...
View full review
1 comment
Anonymous
#1760546

do chargeback

Review
#1676877 Review #1676877 is a subjective opinion of poster.
Product
Adidas Sneakers
Cons
  • Costumer services
  • Never did anything positive after 5 months
  • Slow communication
Reason of review
Problem with delivery
Loss
$9671
Preferred solution
Let the company propose a solution
Tags
  • Aliexpress scam
  • Fraud Advice
  • Money Disappeared At Aliexpress