Most helpful reviews first
Hi, I have been buying on AliExpress from US for more than a year with no issues using my Master card, lately i started using their app to purchase for the past couple of months with no issues, they introduced this AliPay and the Frustrating problem started - At first...Read more
Company wrote 0 public responses to the review from Jan 09, 2016.
In the first, they will give you refund for smaller item in order to make you trust them and order more items. Once you order over $20. Then they will treat you like you are in China. In here, I will tell you how you can get a full refund and what they are most afraid...Read more
Company wrote 0 public responses to the review from Dec 27, 2015.
I didn't like
- Customer service
- Aliexpress management team is not tustworth
I am writing because I am having an issue that needs urgent attention. I am a customer of Aliexpress.com and have made many purchases with no issues up until 12/31/2013 where my orders were cancelled and I was requested to provide reason of a chargeback for order...Read more
Company wrote 0 public responses to the review from Jan 12, 2014.
Consider: Aliexpress is a middleman to many companies: good, bad and ugly. I lost money because 2 sellers took advantage of the process; specifically the 3rd option on the page to "Confirm Delivery". There is an exact process and once the process is complete, 'order...Read more
Company wrote 0 public responses to the review from Mar 07, 2015.
- Free shipping
- Low prices
I didn't like
- No suggestions box
- Not understanding the policies
- Purchase not being full protected
They cannot say you why it is blocked Recently, my aliexpress account was deactivated. I am a buyer from EU never had any dispute, bought dozen of small items etc. When contacted Aliexpress they sent me to ALibaba, then after talki ng with robot, robot decide to switch...Read more
Company wrote 0 public responses to the review from Oct 07, 2016.
My order number is 95190703363902 and i have given the payment and he received it and after that the seller cancelled my order and didn't ship my order and i have said to him that ship my oder or refund my money but he is not doing anythingRead more
Company wrote 0 private or public responses to the review from Oct 09.
The seller did not responded to me and did not shipped the item in shipping time. I extended for some period but they neither sent the item nor responded. I have nowhere to to submit my complaint. I am used 50$ coupon which Aliexpress gave at 11.11 but its Expired now,...Read more
Company wrote 0 private or public responses to the review from Nov 28.
DEAR MANAGER OF ALIEXPRES SUPPORT,PLEASE I NEED YOU URGENT ATTENTION AND SUPPORT,THE SELLER OF "SOLEDAD "COMPANY TAKE OF MY BANK ACCOUNT WITH NO AUTHORIZATION TRANSACTION $ 80.00 DOLLARS,I BUY TWO MOSQUITOS LAMP,BEFORE BUY THIS PRODUCTS I CAN SEE ALL THE INFORMATION...Read more
Company wrote 0 private or public responses to the review from Oct 27.
That s what I wrote them, but no answer, no one gave a *** of anything over there... Im lately very disappointed and dissatisfied the way how you handle your customers/buyers like me. I have already spent hours to prove my right and still no one put the effort to...Read more
Company wrote 0 private or public responses to the review from Jul 10.
So to start I wanted to switch from using DHGate to using Aliexpress. I got the iOS app and went on it. A pop up came up and said signup now to receive a $4 off coupon. I click on the signup link and proceed to signup. I assumed I received the coupon. So I look for 5...Read more
Company wrote 0 private or public responses to the review from Feb 24.
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