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Do not buy from this store : Ontto Car Accesory Store never receive my order placed in Feb, has been over 2+ months, paid extra $ for faster delivery, still got nothing.....Aliexpress is also protecting the seller, do NOT trust their so-called "buyer protection" , you...
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2.5
I didn't like
  • Getting ripped off and no one to talk to
  • Refund process
#1236433
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I ordered this pet glove to help me remove excess cat hair, I paid $3 and one dollar for the delivery. one day after a few weeks waiting, I get an email saying I received and signed for the package. Because I know I did not, I contacted Ali express. The nightmare...
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1.4
I didn't like
  • No client protection
  • Not delivering and then not refunding
  • No real customer service
#1167417
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I bought an led light up colored faucet adapter for some fun ..its a standard size faucet led lights you hook it up to your faucet and when the kids turn on the tap water it lights up and lights the water .. red when the running hot water comes on green for the ...
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Anonymous
Jay David

How did you resolve your issue. Sharing that information will be helpful to others.

2.6
I liked
  • Im very pleased with aliexpress
  • Finding what i wanted
I didn't like
  • Reviews and cheap version of what they offer
#880861
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Aliexpress - Seller sending other items
Aliexpress - Seller sending other items
I ordered $153 in bracelets from seller longway on aliexpress, seller sent $10 earrings instead. i contacted seller, first he said he would reship becuase it is dhl fault as they mixed up the boxes, but he didnt reship, then he said he would refund..he didnt.. he is...
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Anonymous
Jay David

Have you filed with your credit card company for a refund?Also a complaint to the Federal Trade Commission can be helpful. Federal Trade Commission600 Pennsylvania Avenue, NW...

2.3
I didn't like
  • Useless customer support
  • Ripped off
  • Inconvenience to me
#869179
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Nov 11 2015 i had ordered a set of head phones from TOP-ESHOP took them 4 days to ship. The tracking then said left country of origin. My postal service says it has left the origin country and is on route to Canada. I kept checking periodically and it said the same...
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Anonymous
Anonymous

Have you filed a complaint for a refund with your credit card company?Also file a complaint:Federal Trade Commission600 Pennsylvania Avenue, NWWashington, DC 20580Telephone: (...

Daisy_2016
Daisy_2016

What is your order number?

2.9
#818702
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My money was STOLEN and no one from ALIEXPRESS help me
I made a purchase by AliExpress site, but the seller's page (li guang) disappeared and he does not answer my messages. I requested the order cancellation when I noticed this problem, but the order is still open. And I can't open a dispute, because their system doesn't...
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Anonymous
Cass

I purchased a stroller that came with a car seat also for $463 from Ali Express. They sent me the car seat but not the stroller. When I told them I didn't receive the stroller...

Anonymous
Anonymous

security@aliexpress.com is the correct email address to contact Aliexpress with a lost delivery, items ordered and paid for that has not been received on time, or simply your ...

1.2
I didn't like
  • Return policy
  • Customer service
  • Poor support
#567219
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