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New Reviewer

Didn't receive my package AND DIDN'T RECEIVE MY REFUND

I DIDN'T RECEIVE MY PACKAGE OR MY REFUND I DON'T UNDERSTAND WHY. AND I NEVER CANCELED THIS PURCHASE BUT THEY SAID I DID..I AM A LOYAL CUSTOMER. PLEASE CORRECT THIS MATTER. PLEASE
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ID
#4643232 Review #4643232 is a subjective opinion of poster.
Loss
$131
Preferred solution
Deliver product or service ordered

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New Reviewer

Issues with a refund

I sent pictures to AliExpress to show the defects in the helmet I purchased the pictures clearly show that the piece between the eyes does not close flush I took pictures from three different angles and you can see it from all angles there is also a piece on the inside that is broken and I also send pictures of that then AliExpress claimed it was hard to tell from the pictures of the flaws funny how everyone I show these pictures to notice the flaws immediately I was told that video is required for this dispute attempted to upload video from my cell phone and I could not however the pictures in my opinion totally prove my case User's recommendation: Do not do not shop at AliExpress if you have issues with a refund you may not even get it even though your issues are valid and clearly shown in the pictures
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ID
#4639253 Review #4639253 is a subjective opinion of poster.
Pros
  • Wide variety of items inexpensive
Cons
  • Problems with getting refunds with valid reasons
Loss
$209
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Issues with an order a refund

Aliexpress - Issues with an order a refund