Aliexpress Reviews and Complaints | Rating: 2/5 @ Pissed Consumer

Jun 25, 2022 PissedConsumer3704937 of Utica, NY

Unprofessional service

1.7

The website keep reveal my payment when I placed order using credit card or apple pay. I did change to other credit card & other apple pay but it still. Very disapointed , take too long to purchase and place an order because of this situation

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#3704937

Location

Utica, New York

Jun 24, 2022 PissedConsumer3701441 of Mason, OH

Looking for a item.

1.7

Needing to ask if a certain item was in stock and when would i recieve it. Never got a reply. And i dont know why it has to be 100 words thats ridiculous! I should be able to state i am looking for a huawei E837* *** and just ask if there in stock or not how much they are and if and when i will recieve it.

User's recommendation: Dont call or use them for anything urgent.

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#3701441

Location

Mason, Ohio

New Reviewer

Jun 24, 2022 Wilson S Qtd

I make a couple orders and I never received the package

1.8

I never get an answer from the customer service. Im still waiting for a couple orders but nobody give me an answer about the status of the order.

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#3700443

Loss

$150

Preferred solution

Deliver product or service ordered

Jun 24, 2022 PissedConsumer3700415 of Sherwood, OR

Tax exempt

2.1

I kept getting emails requesting I fill out my TAX STATUS. Your TAX stats site has a big issue as I cannot complete the form. Some programmer left out OREGON as a state in the USA. As a result, I cannot complete it. Then when I tried to order products, I was denied...

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#3700415

Location

Sherwood, Oregon

New Reviewer

Jun 23, 2022 Shirin F Xzl

Poor customer service on refund required within warrenty period

2.4

Hi there, I have contacted aliexpress 4 times now and they have told me they will contact me via email which hasnt happened yet. I ordered a tattoo machine that became faulty after the dispute period but within the warrenty period. Order no: 814984****834974 Name:...

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#3700338

Pros

Cheap prices

Cons

Dispute progress or rather lack of
Hard to get a refund

Loss

$200

Preferred solution

Full refund

New Reviewer

Jun 22, 2022 Addie H Zsx

Didn’t Receive my order or either went to a different address and cannot get in contact with customer service

2.4

Receive my order or either went to a different address and cannot get in contact with customer service Very unhappy customer

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#3697317

Cons

Hard to reach someone to talk to about a problem

Loss

$51

Preferred solution

Full refund

Jun 22, 2022 PissedConsumer3697181 of Edmonton, Canada

Ordered a pantsuit n the fit was nothing like the picture. Poorly made

1.7

To try and chat with aliexpress on their website is terrible- I get through to a robot n cant easily get live chat. They gave me an incorrect shipping address for seller and I still cannot get the correct address

User's recommendation: Phone number to speak with a CS rep.

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#3697181

Location

Edmonton, Alberta

New Reviewer

Jun 22, 2022 Mario Pacheco

Reembolso

1.7

Update by user Jun 22, 2022

No he obtenido respuestas ni de la tienda ni de aliexpress

Original review posted by user Jun 22, 2022

Desde hace ya una semana estoy tratando de obtener un reembolso de una de sus tiendas y la misma no me responde. Cuando entro a la pagina de la tienda me dice que no se encuentra disponible la tienda es Shop 110207**** Store y el número de pedido es 815105****102383

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#3696310

Pros

Buen precio

Cons

No entrega y luego no reembolsa

Loss

$14

Preferred solution

Full refund

Companies Similar to Aliexpress

New Reviewer

Jun 22, 2022 Steve C Qdj of Sterling Heights, MI

I ordered a new one pro4 knife sharpener and I can track it

1.7

If I can track my orders .how I am supposed to know I got the products coming. I ordered a pro 4 kme sharpener and I can't find it.i don't if it is coming to me

User's recommendation: Stop.

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#3694376

Location

Sterling Heights, Michigan

Preferred solution

Deliver product or service ordered

Jun 21, 2022 PissedConsumer3692410 of The Bronx, NY

Complaint of order tracking not resolved

2.0

I called to complain of inability to track my order with order #815064****47584 and till now it looks the order havent left China if at all is going to be shipped to Nigeria for me.

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#3692410

Location

The Bronx, New York

New Reviewer

Jun 20, 2022 Willie C Mem

Because I purchased this merchandise from China and because there in China they don’t feel like they have to respond.

1.7

I purchased two radios for two different cars in February of this year one of the radios came it was not compatible with my vehicle the other one I never received. I contact with your representative representative they responded but no actions taken.

User's recommendation: At this point I don’t think so.

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#3690101

Location

Clinton, Maryland

Loss

$1600

Preferred solution

Full refund

Jun 20, 2022 PissedConsumer3689545 of Lakeland, FL

I placed a

1.6

I placed a dispute for a return with refund and wanted to speak with someone. I called the numbers thats provided with no answer

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#3689545

Location

Lakeland, Florida

New Reviewer

Jun 20, 2022 David M Qne

Absolutely appalling customer service

1.6

Paid for a new item. Was sent a used non functional item. Customer support wont refund me even given all requests for information etc were provided on time.

User's recommendation: Use eBay. There is a guarantee. AliExpress has no guarantee.

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#3688211

Cons

You can lose your money very easily here and never get them back

Loss

$40

Preferred solution

Full refund

New Reviewer

Jun 19, 2022 Aboulaye O

Didn't get my items nor did I get the money back

1.7

Yes, there is still an issue. I bought the shoes 3/28/2022. I haven't received my order and when I went to the post office the shoes were returned to him. Furthermore, I haven't gotten my money back nor the shoes. The order number is 814792****319369. if they aren't going to deliver the shoes atheist give me my money back.

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#3686388

Location

The Bronx, New York

Pros

Multiple products to choose from

Cons

Bad customer service

Loss

$95

Preferred solution

Full refund

Jun 17, 2022 PissedConsumer3681907 of Houston, TX

Bad Customer service

2.4

I order from there website they accepted my payment but never sent a confirmation or tracking number. I tried calling, texting, and emailing but no response. They also continually sent emails to purchase other items. Than finally sent one of the dresses I ordered because I started emailing them through PayPal.

User's recommendation: Be very cautious when ordering off this website.

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#3681907

Location

Houston, Texas

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Price Affordability	3/5
Diversity of Products or Services	2/5
Discounts and Special Offers	2/5
Website	2/5
Billing Practices	2/5

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