
Aliexpress
Reviews and Complaints
Aliexpress Reviews
MISSING PACKAGE
User's recommendation: Make sure the seller has items to ship before its purchased.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI ordered a grey bob wig, I received a pink bob wig
My mom has alopecia, is invited to a birthday party. The gray bob wig we ordered is needed for her personal appearance.
I didn't receive what I ordered
I ordered a grey bob wig, I received a pink bob wig. Customer service & chat live did not connect me to a person. no response
I didn't get what I ordered & I'm unable to contact the customer service. I ordered a gray wig for my mom & I received a pink wig.
User's recommendation: I'm unable to recommend AlliExpress, we are very disappointed.
- Communication
- Horrible customer service
- Communication
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerIssue on an order
- When
- Poor communication
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThey dont send my refound
Because idk where my package is
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Advanced ReviewerCancel an order
- Terribly customer service
- Trying to reach someone at costomer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- Reasonable prices
- Variety of products to choose from
- Falsely claimed resolution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBroken item
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The evening gown has not been delivered yet and it is taking too long that I will not be able to wear it to my event. I tried to reach customer service and never can speak to a live person and no call
User's recommendation: It will take 30 days to get your product.
Noone replied to my email.
User's recommendation: be careful when ordering there.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI didn't get my order i made on March 24, 2022.
- Product price is low
- Possible loss of money
- No support if you dont get your order
Didn’t receive package
- Normally nice prices
- Poor customer service and poor delivery choice
REFUND ISSUE
User's recommendation: Paying attention to customer.
Refund and return policy
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