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Verified Reviewer
New Reviewer

My account is disabled

Hi, I will be grateful for your assistance in reactivation of my account which is currently disabled. How can i reactivate my account ? Thanks Dali
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ID
#3703979 Review #3703979 is a subjective opinion of poster.
Location
Tel Aviv, Tel Aviv
Preferred solution
active account
New Reviewer

Query re my order goods not received

On the 17th of May I paid $34 58. For a 40amp solar controller dual usd mppt with lid display.i can't find any record of my purchase.could you please look into this.
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ID
#3702618 Review #3702618 is a subjective opinion of poster.
Pros
  • All good
Cons
  • Not delivered
  • Sad hurt
  • Not delivered yet
Loss
$3458
Preferred solution
Deliver product or service ordered

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New Reviewer

Payment Failed of My Order

Aliexpress - Payment Failed of My Order
My payment failed since 3 days past. No body help me. Number of time contacted support team but matter still no resolved. My payment card is ok, propely linked with aliexpress app/wallet and verified. Its aliexpress software bug. Now i am fed up with aliexpress because its help system is very poor and customer representatives have nit access to check the accounts issues. Very bad experience with support team. arifawan786atk@***l. com

User's recommendation: Customer support to be re-organized.

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ID
#3669469 Review #3669469 is a subjective opinion of poster.
Location
Rawalpindi, Punjab Province
Service
Comcast Technical Support

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New Reviewer

Confirm receipt

Accidentally i have pressed confirm receipt before receiving my order now do i still receive my product or not and how will i track it?
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ID
#3637442 Review #3637442 is a subjective opinion of poster.
Pros
  • Generally good and cheap good products
Cons
  • Lack of customer support
Preferred solution
I have pressed confirm receipt before receiving order do i still get the order?

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New Reviewer

Refund problem

Aliexpress - Refund problem
Aliexpress - Refund problem
Hello, I have sent back two dresses from the same seller in one package and with one refund number. Now, I have only gotten back money for one of the two dresses. Is there a way for me to get back the rest of my money? Sincerely
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ID
#3627470 Review #3627470 is a subjective opinion of poster.
Location
Bielefeld, North Rhine-Westphalia
Pros
  • Low cost good stuff
  • Prices are affordable
Loss
$23
Preferred solution
Full refund

Hopefully, AliExpress.com can make better in future.

I was trying to contact customer service many times. Its waste time. In my case. The system required provide a copy of personal ID for verify. But its not right. We cant submit our a copy of personal ID on website in United States. Its not safe!

User's recommendation: Hard to contact customer service. We may need to talk to agent sometimes.

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ID
#3609659 Review #3609659 is a subjective opinion of poster.
Location
Queens, New York

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New Reviewer

I want feedback section back

Aliexpress - I want feedback section back
Aliexpress - I want feedback section back
Aliexpress - I want feedback section back
Aliexpress - I want feedback section back
We are talking serious here. Check the upload photos below to understand my situation. I ordered white/new phone and received black/used phone. I wish I can put the seller in jail although I could return the phone hence refund. But that a damn waste of time. 6 weeks receiving the item, 6 weeks returning, 2 weeks getting refund, maybe another 6 weeks receiving new phone from a diff trustworthy seller. Around 5 months process (so insane) to be finally happy. Be careful people,,, Note, the seller tried blocking me from writing a review about his selling method. Put that in mind...

User's recommendation: Check other's experience with low rates before purchasing.

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ID
#3583820 Review #3583820 is a subjective opinion of poster.
Location
Jeddah, Mecca Region
Pros
  • Fine prices
  • Easy website
  • Easy to pay
Cons
  • There is no serious punishment for bad sellers
  • Liers are using aliexpress to serve their needs
Preferred solution
Very simple, I want to write my feedback about the seller because he removed it intentionally. So I can't do it now unfortunately. That's my right as a gold membership customer. This person ruined AliExpress reputation
New Reviewer

Disappointed

Not receiving goods on time its been three months. Im thinking long in hard before with this company again
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ID
#3575890 Review #3575890 is a subjective opinion of poster.
Location
Spring, Texas
Preferred solution
Deliver product or service ordered

Order # 814778****945143 not received

Aliexpress - Order # 814778****945143 not received
Aliexpress - Order # 814778****945143 not received
My order was purchased from XFront store on April /18/ 2022 all 3 orders together from different Seller but one of the most expensive order from XFront Store didnt arrived the day noted by the seller in the AliExpress app it doesnt show tracking number or the item moving at all to begin with I was expecting this missing order to arrive on time may / 3 / 2022 or a week later but still nothing I have contacted PayPal but they said seller showed them proof of item been delivered not sure how that came about I still waiting Be aware

User's recommendation: Be aware.

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ID
#3563769 Review #3563769 is a subjective opinion of poster.
Location
The Bronx, New York

Payment error code

Aliexpress - Payment error code
Im getting payment error code CSC_ 720****.. cant find the solution. Please solve this issue as im unable to pay for products.
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ID
#3555078 Review #3555078 is a subjective opinion of poster.
Location
Doha, Baladiyat Ad Dawhah

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New Reviewer

Refund I haven't received my order

I havent received my order because they lost it and they havent gave me my refund yet. Its about to be a month on the 8th that my order has been lost and I havent gotten a refund. They are giving me the run around about my refund saying I have to say I received my order give them a 5 star and good feedback in order to get my refund.
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ID
#3547240 Review #3547240 is a subjective opinion of poster.
Location
Clarksdale, Mississippi
New Reviewer

I didnt recieve 2 items the seller won't refund

Aliexpress - I didnt recieve 2 items the seller won't refund
Aliexpress - I didnt recieve 2 items the seller won't refund
Aliexpress - I didnt recieve 2 items the seller won't refund
Aliexpress - I didnt recieve 2 items the seller won't refund
Aliexpress - I didnt recieve 2 items the seller won't refund
Aliexpress - I didnt recieve 2 items the seller won't refund
I ordered 2 ear cuffs I did not receive I contacted the seller she said Im sorry we are out of stock and asked to open a dispute. The dispute was finished in her favour she some how told them that they have sent the item which I never received Im not angry about the money but just hate the dishonesty of sellers still waiting for refund she wont pay although she didnt have the product in stock

User's recommendation: Do not buy from this seller.

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ID
#3542920 Review #3542920 is a subjective opinion of poster.
Location
Sydney, New South Wales
Pros
  • Nuce items dodgy sellers
Cons
  • Unresponsive
Loss
$12
Preferred solution
Full refund

Havent recived order

Haven't received my order an it has been like 2/3 months. An I order other stuff after it. An it came an has been here for like almost a month now.

User's recommendation: Prepare to wait 4 ever.

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ID
#3540219 Review #3540219 is a subjective opinion of poster.
Location
Coos Bay, Oregon

As much as I ove their products and want to pay, they refuse my payment

Different cards used to make payment of orders bt this company rejects it. My bank Wells Fargo denies the problem comes from them bt from Ali Express. Frstrating that I have my money but cannot make purchase. That is a shame

User's recommendation: do not order from this company or they will frustrate you.

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ID
#3525590 Review #3525590 is a subjective opinion of poster.
Location
Elk Grove, California

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New Reviewer

Refund

HI There refund is not in bank account as promised by supplier Order date: Mar 27, 2022 Order ID: 814815****426144 Copy 已经退款了 Refund already Alibaba Translation
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ID
#3522501 Review #3522501 is a subjective opinion of poster.
Pros
  • Excellent service all round
Cons
  • Sometimes deliveries are slow
Loss
$47
Preferred solution
Full refund

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