Aliexpress Reviews and Complaints
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Customers don't like
- Customer service
- Poor support
- No way to contact them
Customers like
- Low prices
- Free shipping
- Variety
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I ordered buttons back in June, two orders total near $500. I attempted to contact the seller, and kept being told to expect it. The time lapsed so I couldn't open a dispute after a month of back and forth conversation. I then did customer service who said they would...
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If one is contemplating about online purchase from AliExpress, you may be interested in my experience as follows: I ordered a pair of watches from one vendor. I paid by visa credit card. The seller sent me only one watch, which is ‘missing-some-goods’ . After messaging...
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Product
Aliexpress - No warranty --at all
A cable quit working after about 1 month, so I tried to get Aliexpress to resolve the issue of defective product. Turns out there is NO WARRANTY after you click "accept shipment." WHAT ???? yep, they make no bones about it -- no warranty except 6 months on phones, nothing else. So.... you decide how much money you are willing to send to these people - knowing that there is NO WARRANTY WHATSOEVER. For me it is an $8 cable that teaches me the lesson, keep it in mind. Good Luck
I ordered a cellphone in August 5, 2018. After a month, it had been delivered to my country's customs office. But he receipt they provided to the customs was 22 € headphone set, as they explained to me later, in order to avoid taxes. In another letter, ali answered...
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Product
I didn't like
- No phone no money
- Lack of delivery and lack of money return
- No phone
ali express how can you advertise one product and then send another. i received a completely different dress than the one seen in the photo. they need to be shut down, this has to be illegal. they had 1 dress advertised high quality design and make the fabric looked of...
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Product
Aliexpress - Car LED's exploded and caused fire
These LED's are according to the supplier suitable for citylights in 12 volt car. The LED lights however burned out after 15 minutes in a city light application. The entire armature was blackened and units needed replacement. Euro 500,= damage. NO RESPONCE FROM THE SUPPLIER !!! I started using these LED's after a few weeks. And that was to late to open a dispute. Even no refund on this dangerous product!!!!!!!!!!! BUYER PROTECTION ????? *** !!!!!!!!!!!!!!!!!!!!!!
Product
I liked
- Offered product
I didn't like
- Dangerous led causing 600 dollar damage
Aliexpress - Sell burned out boards with guarantee. Do not honor guarantee
I bought a board for a computer. Guaranteed. It arrived with battery installed and cmos fried. Board not working. Contact seller for return/refund. Got nasty “it worked when we shipped it and do not try replace our board reply.” No refund no help. Apply for Aliexpress dispute moderation. Got basically no response other than a denial of resolution. Do not buy anything that can be broken from Amyloving Store or Aliexpress. Guarantee means they promise no customer service and they expect you to prove to them that an electronic part doesn’t work.
Product
Aliexpress - İade iade
93676359990198 ve 93429003100198 satın aldığım ürünler satıcıya iade edilmesine rağmen param iade edilmedi
Aliexpress - Can't contact
I have 2 orders that say contact support team, and I can't contact them, wtf
Aliexpress - Received my RC car without all electronics parts -
we are purchasing goods having a trust on what is shown on Aliexpress site but then received my RC car without electronic parts and not getting a proper customer service to resolve this. The seller still insist that they have send me the goods with all accessories & REFUSED TO HELP. ( I've already send the videos + pics ) Honestly worst experience ever & never again, not trusted at all and scary & nothing is guarantee. Order ID 93675418627946 Vendedor: TFtoys Store Product : JLB Racing j3speed 1:10 4wd truggy Cost : USD 379.99
Product
I didn't like
- Customer service
- To get scamed
- Worst online
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I also had a terrible experience regarding aliexpress. My review#1426482 No item received, no money returned