Not resolved
2.4
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
0 comments

I ordered a hair bundle from Ali Lux VIP hair store and they send it to me, but I returned it.The seller promised to refund my money when they receive the package.

After a lot of conversation between me and the seller, he said that they did not receive any message from DHL. By tracking the order I saw that the package was destroyed. I immidiately contacted DHL and they told me that the seller gave the order to destroy the package. When I contacted the seller, he said that I first have to give them a five star review in order to receive my money.

I said that I will not do that. Because I have prove that they send the order to destroy the package. Then they said that they will resend me a package.

I said that I don't want it anymore.They are a total scam

Review about: Hair Extension.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $82.

Preferred solution: Full refund.

Had an Experience with Aliexpress?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like