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Exchange, Refund and Cancellation Policy
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I ordered a hair bundle from Ali Lux VIP hair store and they send it to me, but I returned it. The seller promised to refund my money when they receive the package.

After a lot of conversation between me and the seller, he said that they did not receive any message from DHL. By tracking the order I saw that the package was destroyed. I immidiately contacted DHL and they told me that the seller gave the order to destroy the package. When I contacted the seller, he said that I first have to give them a five star review in order to receive my money.

I said that I will not do that. Because I have prove that they send the order to destroy the package. Then they said that they will resend me a package.

I said that I don't want it anymore. They are a total scam

Product or Service Mentioned: Mongolian Hair Extension.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $82.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Feb 24, 2017.
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