I ordered a hair bundle from Ali Lux VIP hair store and they send it to me, but I returned it. The seller promised to refund my money when they receive the package.
After a lot of conversation between me and the seller, he said that they did not receive any message from DHL. By tracking the order I saw that the package was destroyed. I immidiately contacted DHL and they told me that the seller gave the order to destroy the package. When I contacted the seller, he said that I first have to give them a five star review in order to receive my money.
I said that I will not do that. Because I have prove that they send the order to destroy the package. Then they said that they will resend me a package.
I said that I don't want it anymore. They are a total scam
Product or Service Mentioned: Mongolian Hair Extension.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $82.
Preferred solution: Full refund.