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4 comments

this company is a scam. they don't protect the buyer like ebay does.

I got damaged goods. i took a picture and sent it to them. it is clearly visible in the dispute but they said i must resend pictures. all of a sudden, their ridiculous software will not allow me to upload pictures even if it reaches the 2Mb limit.

this company is scam.

beware! All i want is my money back and this company makes it difficult to trust any Asian based site because of this nonsense.

Reason of review: Damaged or defective.

Location: Mckinney, Texas

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Sandra F Yak

I got an item from a seller and it's not the right size. I ordered 4 items and just 1 is wrong and they think I should send it back.

I am not at fault they are. And it shows they are in the wrong what can I do.

Guest

Learned too late!

Mahagony Ppk

Difficult and extremely time-consuming return-process even with a domestic German address.

Che Rmy

Hi there, sorry to hear that.

AliExpress provides 24*7 online support, it's easy to reach:

1.If you are using pc, please use this link:

http://www.aliexpress.com/help/newContactUs.htm?spm=2114.11010108.1000001.16.P5Cox1

2.If you are using cell phone, please use this link:

http://m.aliexpress.com/chooseCustomerService.htm

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