Aliexpress - Scam beware
4 comments
this company is a scam. they don't protect the buyer like ebay does.
I got damaged goods. i took a picture and sent it to them. it is clearly visible in the dispute but they said i must resend pictures. all of a sudden, their ridiculous software will not allow me to upload pictures even if it reaches the 2Mb limit.
this company is scam.
beware! All i want is my money back and this company makes it difficult to trust any Asian based site because of this nonsense.
Reason of review: Damaged or defective.
Location: Mckinney, Texas
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Comments
Please avoid publishing any personal information and promotional content
I got an item from a seller and it's not the right size. I ordered 4 items and just 1 is wrong and they think I should send it back.
I am not at fault they are. And it shows they are in the wrong what can I do.
Learned too late!
Difficult and extremely time-consuming return-process even with a domestic German address.
Hi there, sorry to hear that.
AliExpress provides 24*7 online support, it's easy to reach:
1.If you are using pc, please use this link:
http://www.aliexpress.com/help/newContactUs.htm?spm=2114.11010108.1000001.16.P5Cox1
2.If you are using cell phone, please use this link:
http://m.aliexpress.com/chooseCustomerService.htm