Not resolved

Deko is not proceeding with my order 8005047401080669 (mig welder) and the seller is not answering my messages . Altough i was notified that the above order was shipped after a week sent me the following message:

Hello friend, I am sorry, your package has a problem during shipping and cannot be sent to you, and we are unable to arrange a reissue for you at this time.

We can give you a refund via paypal and give you the same discount the next time you purchase our products. You can contact us before purchasing our products. If you agree with our plan, please give me your paypal account and we will refund you as soon as possible.

We are sorry for the inconvenience, thank you for your support and understanding.

Since then they are not answering my messages. I am about to post my complaints as a bad review.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

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