Aliexpress - SELLER REFUSED TO SELL ME AN ADVERTIZED WATCH IN STOCK AFTER I PAID IT
ORDER NUMBER :
Order NO:65014253152536 Order Time: 18:26 Dec. 07 2014 cun ling Chat now! | 0 New Messages | Contact Amount: $ 141.15
ZGPAX S8 Smart Watch Smartphone Android 4.4 MTK6572 Dual Core 1.5Inch GPS 5.0MP Camera Bluetooth 4.0
Properties: standard + Silver
$ 117.99 1 Cancelled Order
I ORDERED / BOUGHT AND IMMEDIATELY PAID FOR THIS WATCH. THE SALES PAGE TOOK MY ORDER. NO RESTRICTIONS OR WARNINGS THAT SELLER CANNOT DELIVER TO CAMBODIA.
THE NEXT DAY SELLER SENDS ME A MESSAGE THAT DHL WILL NOT DELIVER TO CAMBODIA (lies) I CHECKED HIS WEBSITE AND HE HAS OTHER ITEMS FOR SALE. I CHECKED DELIVERY TO CAMBODIA. HIS ALI STORE GIVES SHIPMENT COSTS AMOUNTS, NO RESTRICTIONS WHATSOEVER
I TOLD HIM THAT I CHECKED DELIVERY WITH DHL ONLINE AND CALLING THEM, THAT HE WAS GIVING ME FAKE.EXCUSES, REFUSING TO SELL ME A PAID ITEM . I TOLD HIM TO MAIL IT EMS THEN, EVEN THOUGH IT WAS $10 MORE EXPENSIVE.
DHL DOES DELIVER FROM CHINA TO CAMBODIA. NEXT DAY HE REFUSES TO SHIP, CLAIMING THAT HE CANNOT! DEMANDED THAT I CANCEL MY ORDER
.I CANCELLED THE ORDER GIVING THE REASON THAT HE WOULD NOT SHIP/ WELL THAT MUST AFFECT HIS SELLER RATING!
HE REJECTED MY CANCEL ORDER REQUEST. DEMANDED THAT I CHANGE THE CANCELLATION REASON TO, I DON'T WANT THE ITEM ANYMORE!
BLATANT SELLER MANIPULATING THE BUYERS! FORCING THEM TO LIE TO GET A REFUND, SO THE SELLER CAN LOOK GOOD AND RETAIN A GOOD SELLER STATUS, WHILE DISCRIMINATING AGAINST BUYERS. And in cases like these i expext aliexpress to process my refund and it be deposited in my account no later than 3 days.
ALIEXPRESS MUST HAVE A PLACE WHERE BUYERS CAN REPORT SELLERS DOING ILLEGAL OR UNPROFESSIONAL SALES
CARLOS M RUIZ
More Review Details
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
What I liked
- Low prices
- Free shipping
What I disliked
- Customer service
- Poor support
- No way to contact them
- Reason of review:
- Seller refused to sell me a watch in stock after he received $141 payment
- Preferred solution:
- I want Aliexpress to allow buyers to be able to file complaints against sellers, AFTER the trabsaction is closed. And to inform sellers that these unethical practices will not be tolerated.
- Product or service
- Z8 Smart Watch
- Review category
- Auctions and Internet Stores
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