Aliexpress - Seller sending other items
Update by user Jun 22, 2016
seller finally refunded
Original review posted by user Jun 21, 2016
I ordered $153 in bracelets from seller longway on aliexpress, seller sent $10 earrings instead.
i contacted seller, first he said he would reship becuase it is dhl fault as they mixed up the boxes, but he didnt reship,
then he said he would refund..he didnt.. he is now telling me he is not refunding my money.
I opened dispute with pictures aliexpress deciding in seller's favour and not looking at evidence. so the seller can send empty box to customers and aliexpress does not properly investigate. i tried contacting customer service and they are no help at all. so i am out $153
Reason of review: poor customer service and fraud.
Monetary Loss: $153.
Preferred solution: Full refund.
I didn't like: Ripped off, Inconvenience to me, Useless customer support.