Not resolved

I have so many problems with Aliexpress, I buy several items and lately the orders are all part orders, when I try to get a refund I have to wait another month to try claim it, they take your money within minutes but takes forever to get it back.. I am so annoyed as when you contact customer service nine times out of ten times the person from customer service doesnt understand what you are talking about.. the amounts of money are not great, I am a pensioner and I have to budget carefully to buy items for my craft habit, I think I will just stick to eBay where I rarely have a problem.

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