Aliexpress - Store sends malfunctioning products, and they say this is normal.

The problem is they say that they test the phones before shipping but the phones have different problems: malfunctioning digitizer,malfunctioning lcd, overheating. The device I bought seems to contain counterfeit parts that don't match the original ones. In the same time, the description of the product does not say that the device may have problems. Thus, the seller misleads its buyers. (The supplier says that this is normal despite the real proofs provided, refusing to refund the amount of money needed for qualified repairs with original quality parts.) This kind of store spoils the good image of

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Price Affordability
Exchange, Refund and Cancellation Policy
Delivery Service
Discounts and Special Offers
Turnaround Time
Privacy and Data Security
Advertised vs Delivered
Diversity of Products or Services
Product or Service Quality
Customer service

  • What I liked
    • Low prices
  • What I disliked
    • Dispute progress

Reason of review:
Damaged or defective
Preferred solution:
Price reduction
Monetary loss:
Product or service
Lg G2
Review category
review #683280 by

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