Aliexpress - Suntek trail camera
Bought a 3G trail camera from "outdoors foot", suntek 550G
All the usual protection advertised on site, guarantees and what not and also thinking have got escrow back up as well.
well,
camera arrived, different to picture, supposedly updated model
has a uncanny resemblance to much cheaper 2G model, as in exact with all functions.
Got the "return for full refund"treatment
Done a lot of messaging about to verify my concern of wrong product
As in the company I purchased from, their product support, Suntek, Suntek product support,Suntek product manager, etc.
Ended up being a young person in Suntek administration that unwaringly gave me the information I needed, No one else would confirm or deny.
After taking mediation time out to max to get as much evidence out as I could then ramped it up "Escalate Claim" thinking I may be in with a bit of a go.
Well put it this way
Its like going into a ten round boxing match with your arms and legs tied , gagged and blindfolded and all you can and are allowed to hear is-----
SORRY FOR YOUR INCONVENIENCE, HOPE YOU CAN LEAVE US A POSITIVE FEEDBACK.
If I done the whole story it would not get read because starting to get to novel status
There are legitimate businesses on aliexpress but this isn't one.
My opinion is Suntek have their own different name companies/sites on aliexpress to sell their products and either have a foot in the door with Aliexpress or are paying under the counter for determinations in their favour.
For any one that is bored or would like some fun testing this case out
Try to find out the following
How to tell the difference between the following trail cameras, HC500M, HC500G, HC550G
Aliexpress would not even get back to me on that one
I am happy to have gone through the process and learnt, hopefully this may help others to gain a bit of an insight.
FEEDBACK on product is probably best way to get an idea , but
If you look closely there are a lot of false positives trying to promote product
Reason of review: Not as described/ advertised.
Monetary Loss: $200.
Location: Melbourne, Victoria
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