I ordered a small curly wig and they sent me a curly afro wig in a med and i opened a dispute.the seller offered to refund me for the wig and shipping.
I agreeded and when they settled it they said i had to cover the shipping charge because i agreeded to it and i didn't. so i contacted them again and they said it's nothing they can do the decision was made. So now i have to pay $30 to ship back a $120 wig and they get this wig to send to the next person.while i'm stuck with nothing to show for it 4 weeks later. They wasted my time and took my money.
the first jpeg is what i ordered the next is what i got.http://www.aliexpress.com/store/1914063 Vouge virgin human hair
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Discounts and Special Offers|
|Privacy and Data Security|
What I liked
- Great prices
What I disliked
- Return policy
- Not understanding the processes
- Lack of refund policy
- No customer service
- Reason of review:
- bad product and bad service
- Preferred solution:
- full refund for product and shipping cost to return.
- Monetary loss:
- Product or service
- Review category
- Auctions and Internet Stores
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