Seems that 2 buckle belts didn't get trough Belgium customs. Trying to contact seller over and over. When he hears that I didn't receive it he ignores me! Aliexpress online help-chat can't do anything!? I should have started a dispute in time, but the seller didn't extend my request of delivery-time, so it is out of time.
one of the logs:
cn1510371847(2015-01-27 16:49:32): I don't know
be1009961091(2015-01-27 16:49:35): can you please look this up: RJ195448721CN on http://track.bpost.be/etr/light/showSearchPage.do?oss_language=en
cn1510371847(2015-01-27 16:49:36): I don't know
be1009961091(2015-01-27 16:50:10): try that website, and you'l see I never got that package!
be1009961091(2015-01-27 16:50:53): Foe example this package from someone else did arrive at my home: RI167210715CN
cn1510371847(2015-01-27 16:50:53): i know
be1009961091(2015-01-27 16:51:20): So you know and agree I didn't receive it?
cn1510371847(2015-01-27 16:51:52): I don't know!
be1009961091(2015-01-27 16:52:54): You can see the difference between your RJ195448721CN and one that I did receive: RJ195448721CN on that website http://track.bpost.be/etr/light/showSearchPage.do?oss_language=en
be1009961091(2015-01-27 16:52:58): right?
be1009961091(2015-01-27 16:54:51): Please try this 2 tracking numbers and compare the results
be1009961091(2015-01-27 16:55:25): The other says: "Item delivered" yours doesn't
be1009961091(2015-01-27 16:55:43): Do you see it
be1009961091(2015-01-27 16:56:46): Do you see it?
be1009961091(2015-01-27 16:57:23): Please don't ignore me!
More Review Details
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
What I liked
- Free shipping
- Low prices
What I disliked
- Customer service
- Poor support
- No way to contact them
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Online Order
- Review category
- Footwear and Clothing
Author wants to be contacted by the company. Learn more ›
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