Aliexpress - Tiger David (Online stores 1035567) ignores me having not received goods!

435 of 596 Aliexpress reviews

Seems that 2 buckle belts didn't get trough Belgium customs. Trying to contact seller over and over. When he hears that I didn't receive it he ignores me! Aliexpress online help-chat can't do anything!? I should have started a dispute in time, but the seller didn't extend my request of delivery-time, so it is out of time.

one of the logs:

cn1510371847(2015-01-27 16:49:32): I don't know

be1009961091(2015-01-27 16:49:35): can you please look this up: RJ195448721CN on http://track.bpost.be/etr/light/showSearchPage.do?oss_language=en

cn1510371847(2015-01-27 16:49:36): I don't know

be1009961091(2015-01-27 16:50:10): try that website, and you'l see I never got that package!

be1009961091(2015-01-27 16:50:53): Foe example this package from someone else did arrive at my home: RI167210715CN

cn1510371847(2015-01-27 16:50:53): i know

be1009961091(2015-01-27 16:51:20): So you know and agree I didn't receive it?

cn1510371847(2015-01-27 16:51:52): I don't know!

be1009961091(2015-01-27 16:52:54): You can see the difference between your RJ195448721CN and one that I did receive: RJ195448721CN on that website http://track.bpost.be/etr/light/showSearchPage.do?oss_language=en

be1009961091(2015-01-27 16:52:58): right?

be1009961091(2015-01-27 16:54:51): Please try this 2 tracking numbers and compare the results

be1009961091(2015-01-27 16:55:25): The other says: "Item delivered" yours doesn't

be1009961091(2015-01-27 16:55:43): Do you see it

be1009961091(2015-01-27 16:56:46): Do you see it?

be1009961091(2015-01-27 16:57:23): Please don't ignore me!

This review is a subjective opinion of a user.
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More Review Details

Website
Exchange, Refund and Cancellation Policy
Warranty
Customer service
Discounts and Special Offers

  • What I liked
    • Free shipping
    • Low prices
    • Product
  • What I disliked
    • Customer service
    • Poor support
    • No way to contact them

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
$12
Product or service
Online Order
Review category
Footwear and Clothing
review #587301

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