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Seems that 2 buckle belts didn't get trough Belgium customs. Trying to contact seller over and over. When he hears that I didn't receive it he ignores me! Aliexpress online help-chat can't do anything!? I should have started a dispute in time, but the seller didn't extend my request of delivery-time, so it is out of time.

one of the logs:

cn1510371847(2015-01-27 16:49:32): I don't know

be1009961091(2015-01-27 16:49:35): can you please look this up: RJ195448721CN on http://track.bpost.be/etr/light/showSearchPage.do?oss_language=en

cn1510371847(2015-01-27 16:49:36): I don't know

be1009961091(2015-01-27 16:50:10): try that website, and you'l see I never got that package!

be1009961091(2015-01-27 16:50:53): Foe example this package from someone else did arrive at my home: RI167210715CN

cn1510371847(2015-01-27 16:50:53): i know

be1009961091(2015-01-27 16:51:20): So you know and agree I didn't receive it?

cn1510371847(2015-01-27 16:51:52): I don't know!

be1009961091(2015-01-27 16:52:54): You can see the difference between your RJ195448721CN and one that I did receive: RJ195448721CN on that website http://track.bpost.be/etr/light/showSearchPage.do?oss_language=en

be1009961091(2015-01-27 16:52:58): right?

be1009961091(2015-01-27 16:54:51): Please try this 2 tracking numbers and compare the results

be1009961091(2015-01-27 16:55:25): The other says: "Item delivered" yours doesn't

be1009961091(2015-01-27 16:55:43): Do you see it

be1009961091(2015-01-27 16:56:46): Do you see it?

be1009961091(2015-01-27 16:57:23): Please don't ignore me!

Reviewer is in unhappy mood. This person is quite happy with free shipping and low prices and stated that there is a room for improvement of customer service and poor support. Please immediately contact the author of this review to discuss poor customer service of online order and associated monetary loss in the amount of $12. Aliexpress needs to offer any options to resolve the issue according to poster's claims.

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