Aliexpress - Tiger David (Online stores 1035567) ignores me having not received goods!
Seems that 2 buckle belts didn't get trough Belgium customs. Trying to contact seller over and over. When he hears that I didn't receive it he ignores me! Aliexpress online help-chat can't do anything!? I should have started a dispute in time, but the seller didn't extend my request of delivery-time, so it is out of time.
one of the logs:
cn1510371847(2015-01-27 16:49:32): I don't know
be1009961091(2015-01-27 16:49:35): can you please look this up: RJ195448721CN on http://track.bpost.be/etr/light/showSearchPage.do?oss_language=en
cn1510371847(2015-01-27 16:49:36): I don't know
be1009961091(2015-01-27 16:50:10): try that website, and you'l see I never got that package!
be1009961091(2015-01-27 16:50:53): Foe example this package from someone else did arrive at my home: RI167210715CN
cn1510371847(2015-01-27 16:50:53): i know
be1009961091(2015-01-27 16:51:20): So you know and agree I didn't receive it?
cn1510371847(2015-01-27 16:51:52): I don't know!
be1009961091(2015-01-27 16:52:54): You can see the difference between your RJ195448721CN and one that I did receive: RJ195448721CN on that website http://track.bpost.be/etr/light/showSearchPage.do?oss_language=en
be1009961091(2015-01-27 16:52:58): right?
be1009961091(2015-01-27 16:54:51): Please try this 2 tracking numbers and compare the results
be1009961091(2015-01-27 16:55:25): The other says: "Item delivered" yours doesn't
be1009961091(2015-01-27 16:55:43): Do you see it
be1009961091(2015-01-27 16:56:46): Do you see it?
be1009961091(2015-01-27 16:57:23): Please don't ignore me!
Reason of review: Poor customer service.
Monetary Loss: $12.
Preferred solution: Let the company propose a solution.
I liked: Free shipping, Low prices, Product.
I didn't like: Customer service, Poor support, No way to contact them.