Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

Beware: This seller took more than US$300 from us, sent us a cheap quality beige fabric instead of white, then changed her original advertised listing to make us look wrong. The quality of 600 count bed linen was poor and unusable.

Worse, AE didn’t view our evidence, before releasing our money to this seller. Our order was first delayed by a month because it was shipped by seller to a wrong address, and when she listed as officially “delivered” (but never received) we set up a dispute. Seller Hua then sent us hostile and abusive emails, threatening to “ban” us on AliExpress, intimidating us with the wrath of God by brandishing religion as a weapon, and repeatedly threatening to ruin our reputation “on the BBC.” (Apparently she has an inside line with both God and British broadcasting.) We are out of a lot of money, and no recompense, nor solution, but in possession of *** fabric. Don’t buy from this seller if you expect quality, service, and professionalism.

There is no Buyers Protection when it comes to sellers such as this. Beware!

Product or Service Mentioned: Bedding Set.

Reason of review: Not as described.

Monetary Loss: $300.

Preferred solution: Full refund.

I didn't like: Poor quality, Threatening emails.

Company wrote 0 private or public responses to the review from Feb 01, 2017.
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