Do not do business with VOGUE LADY HAIR CO LTD./ iVOGUE HAIR on AliExpress.
The woman there is called SUMMER WANG. They will send a completely wrong unit or whatever lace wig they want and when you don't want it, will ask you to keep it if they refunded some of your money. When you decline they take a long time to refund your money. The colour was supposed to be platinum blonde and they sent brown.
(see attached photo.) On their Aliexpress site their guarantee states that they will refund shipping cost if it is the wrong colour, but this is also a lie. They sent a completely wrong colour as in not even close!
When they closed out my dispute the didn't include return shipping charges, even though I submitted a clear photo of the return package with address and postage paid.I also sent a clear photo of the receipt, so I lost $50.00.
More Review Details
What I liked
- Ordering shipping speed
What I disliked
- Reason of review:
- Not as described
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Full Lace Wig
- Review category
- Auctions and Internet Stores
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