100% full Not resolved

Do not do business with VOGUE LADY HAIR CO LTD./ iVOGUE HAIR on AliExpress.

The woman there is called SUMMER WANG. They will send a completely wrong unit or whatever lace wig they want and when you don't want it, will ask you to keep it if they refunded some of your money. When you decline they take a long time to refund your money. The colour was supposed to be platinum blonde and they sent brown.

(see attached photo.) On their Aliexpress site their guarantee states that they will refund shipping cost if it is the wrong colour, but this is also a lie. They sent a completely wrong colour as in not even close!

When they closed out my dispute the didn't include return shipping charges, even though I submitted a clear photo of the return package with address and postage paid.I also sent a clear photo of the receipt, so I lost $50.00.

Review about: Full Lace Wig.

I liked: Ordering shipping speed.

I didn't like: Dishonesty.

Review #733222 is a subjective opinion of a user.

3.0
Website
Billing Practices
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / $50
Preferred solution Full refund

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