Aliexpress - Wring Item and No Refund
Update by user Mar 21, 2015
There is a mistake with the title : " Wring " IS WRITTEN INSTEAD OF " Wrong ". The correct title is :
WRONG ITEM AND NO REFUND
Original review posted by user Mar 14, 2015
I have placed order number 65151456359488 with AliExpress for O Rings and have received a printer roller instead.
I have complained and the complain service approved the complain. AliExpress, however, have not returned the money claiming the money has been sent to the seller.
I don't care where the money is nor how they get the money back. I must receive the money, though.
When is to return the money, AliExpress sounds like a garbage company.
I do not care how their internal system works and what web site they have. Regardless whether the money has been paid to the seller or not, I must receive the money back when I am mailed a wrong product.
I can even return the wrong item to them in case they or the seller pay the mail.
Reason of review: Poor customer service.
Monetary Loss: $8.
Preferred solution: Full refund.
I didn't like: Lack of refund policy.