They cannot say you why it is blocked
Recently, my aliexpress account was deactivated. I am a buyer from EU never had any dispute, bought dozen of small items etc. When contacted Aliexpress they sent me to ALibaba, then after talki
ng with robot, robot decide to switch me to a human. I contacted customer service, and got a reply, again redirecting me to that form intended for sellers, and had to remind them again that I do not run a selling business, I am exclusively a buyer.
Next came the strange request: I must send them a copy of my ID, be it a driver license or passport.
Some Chinese rules , they do not have standard for civilized world.
I am not comfortable with proceeding, and told them so, and asked why my account was deactivated. They said they cannot tell me why. I asked why they need a copy of my ID since it wasn't even required in the first place to open the account as a buyer. they couldn't tell me that either.
This person wrote the review because of "account decativation without teling me why" of aliexpress account from AliExpress. Reviewer claimed that he or she lost $12345 and wants AliExpress to "keep civilized world standardds".
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
We collected other reviews about products and/or services offered by AliExpress for you to read. This information may help you with your purchase decision.